Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sanford, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unprofessional.
Product Consistency
Many reviews highlighted issues with order accuracy and product quality, particularly with coffee temperature and availability of menu items.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and expressed concerns about overall cleanliness.
Staff Attitude
While some reviews praised the friendliness of the staff, others reported instances of unprofessional behavior and poor customer service.
AG
Al Gardner
Jan 31, 2026
4.0
Only used drive through. Service was quick
JS
Jayden Santamore
Jan 24, 2026
1.0
I witnessed noella get up into another employees face and scream at him. He was visibly upset and distressed by this. I will never be coming to this location again. The amount of unprofessionalism I’ve seen in this store is unreal
RF
Robert Ford
Jan 8, 2026
4.0
Service was a bit short with me. Definitely not Service with a smile. Seemed like i was being an inconvenience. The bathroom was locked. The donuts were good though.
HP
Heidi Pare
Nov 13, 2025
1.0
My sweet friends came in this morning to get her mobile order only to discover that the mobile app wasn’t working for her. She placed the order with the young man at the speaker and then drove up to receive her order and pay the woman at the Window proceeded to give her the order. My friend asked for a couple of straws and the woman at the window went off on her about how she wasn’t going to give her a straw and how rude she’s been to everybody, and my friend just sat there in silence. Her mother recently passed, her father is in hospice services, and she just recently had dental implants and needed a straw to drink her coffee. I’m not sure where we are in this world where we take out our frustrations on our drive-through guest.
But Dunkin’ Donuts, you need to do better! She came through at about 8 AM this morning and she asked the lady to pull the footage. Please do so.
GL
Greg Lamarre
Nov 12, 2025
2.0
Second time i went to this place, and the supposed hot coffee was not hot.