Dunkin'

4.0
481 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sanford, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
925 Main Street, Sanford, ME
04073, United States

Hours

Reviews

4.0
481 reviews
5 stars
236
4 stars
118
3 stars
55
2 stars
21
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and inconsistent service.

Order Accuracy

Many customers express frustration with incorrect orders, particularly with drinks, leading to dissatisfaction.

Cleanliness and Maintenance

The cleanliness of the location is inconsistent, with some reviews noting cleanliness while others mention the need for improvement.

Wait Times

Customers frequently complain about long wait times, especially during busy hours, and a lack of attention to in-store customers compared to drive-thru orders.

Product Quality

The quality of food and drinks is hit or miss, with some items praised while others are criticized for being stale or poorly made.
  • ML
    Marissa Long
    Dec 25, 2025
    2.0
    I travel a lot so I’m only around so often however for the last 3 years it’s been pretty consistent in this area. I have noticed a drop in customers. I pay attention to time and hours of the day and business. Not much traffic anymore ever. I would not say the customer service is bad however it is off. Feels uncomfortable especially in the evenings. I’m not sure the process and procedures of when or if at all that there is a manager or supervisor around or on the floor. My guess not at all, if so there needs to be a staff change. The place could be good, could be great if the right people are in right seat.
  • RO
    Robert OHannon
    Nov 18, 2025
    3.0
    Clean with fast service. Unfortunately rest room not available to the public.
  • DG
    Donna Guyette
    Oct 30, 2025
    5.0
    Wish the Springvale Dunkin was a walk in. Great job Lucas on all your drinks and customer service
  • JJ
    Jeffrey
    Aug 6, 2025
    2.0
    Hit or miss. Usually a miss. The service is good depending on the crew. Often times they're running a dance club.
  • ET
    Emma Tweedy
    Jul 29, 2025
    2.0
    I’ve ordered bagels 3 times from this location and they have way too much cream cheese and the bagels are stale. I even tried ordering a diffrent type of bagel and it was worse than the plan bagel

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Sanford, ME?

This Dunkin' is open daily from 3:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' store.