Dairy Queen (Treat)

4.4
327 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
1012 Main St, Sanford, ME
04073-3617, United States

Hours

Reviews

4.4
327 reviews
5 stars
206
4 stars
80
3 stars
19
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, but there are multiple reports of poor service and rude behavior from some employees.

Product Quality

Many customers express dissatisfaction with the quality and consistency of ice cream products, particularly the blizzards, which are often reported as lacking toppings or being melted.

Speed of Service

While some customers appreciate the quick service, others report long wait times, especially during busy periods.

Cleanliness and Maintenance

Concerns have been raised about cleanliness and maintenance of equipment, particularly during the pandemic, which has affected customer trust.

Overall Experience

Despite some negative experiences, many customers still enjoy the ice cream and express loyalty to the brand, highlighting it as a nostalgic favorite.
  • DG
    Donna Guyette
    Oct 19, 2025
    5.0
    I've gone every day this year but Four since myself and my son got sick. Couldn't wait to go enjoy Dairy Queen. The employees are absolutely the best.
  • TN
    ThatWhichBurns NeverReturns
    Aug 17, 2025
    3.0
    It strikes me as odd, that I was one that got a chocolate shake, and it cost more than the blizzard my companion had. It was an average type of ice cream shop, the wait was average, per customer, but given that we were there mid day, it was an average wait, as there was a few people in teon of us. The blizzard was a mess, and didn't need to be, it was like the ice cream was slung all over, and by the time we left, it was melting down the side of the blizzard cup. My shake was more liquid than mix of ice cream and milk, and it cost more than the ice cream with toppings! Not sure I'll journey back here for this, but maybe I'm just disappointed in the ice cream ratio I remember from years ago, the whipped cream is a nice touch, but honestly, Ice cream is a better touch.
  • TT
    Tubalator
    Aug 12, 2025
    5.0
    I ordered a large vanilla shake and was not disappointed. Although not a Frapp, it most certainly hit the spot for me. :)
  • RW
    Rory Wilson
    Aug 2, 2025
    1.0
    Very poor customer service. The person running the drive thru was rude and cut us off as we were trying to order and then when we got our food they didn't give us the hot fudge sundae we ordered
  • RJ
    R J
    Jul 22, 2025
    1.0
    This location seems to fail to maintain their slush machine, Its been several times my husband and I went for Misty’s or orange Julis and after waiting in a long drive through line and been turned down. That’s all we wanted, then been stuck in the line unable to pull away because of poor design of the drive up. I think we will just stop coming.

Frequently Asked Questions About Dairy Queen (Treat)

What types of treats can I find at Dairy Queen (Treat) in Sanford, ME?

Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.

What are the operating hours of Dairy Queen (Treat) in Sanford?

The store is open daily from 9:00 AM to 9:00 PM.