Feedback on customer service is mixed; while many customers praised the friendly and accommodating staff, others reported rude behavior and poor service experiences.
Product Quality
Several reviews noted a decline in the quality and quantity of toppings in blizzards, with some customers expressing disappointment in the overall ice cream consistency.
Service Speed
Many customers appreciated the quick service, especially in the drive-thru, although some mentioned slow service during busy times.
Cleanliness and Safety
Concerns were raised about cleanliness and safety practices, particularly regarding employee hygiene during the pandemic.
DG
Donna Guyette
Oct 19, 2025
5.0
I've gone every day this year but Four since myself and my son got sick. Couldn't wait to go enjoy Dairy Queen. The employees are absolutely the best.
TN
ThatWhichBurns NeverReturns
Aug 17, 2025
3.0
It strikes me as odd, that I was one that got a chocolate shake, and it cost more than the blizzard my companion had. It was an average type of ice cream shop, the wait was average, per customer, but given that we were there mid day, it was an average wait, as there was a few people in teon of us. The blizzard was a mess, and didn't need to be, it was like the ice cream was slung all over, and by the time we left, it was melting down the side of the blizzard cup. My shake was more liquid than mix of ice cream and milk, and it cost more than the ice cream with toppings! Not sure I'll journey back here for this, but maybe I'm just disappointed in the ice cream ratio I remember from years ago, the whipped cream is a nice touch, but honestly, Ice cream is a better touch.
TT
Tubalator
Aug 12, 2025
5.0
I ordered a large vanilla shake and was not disappointed. Although not a Frapp, it most certainly hit the spot for me. :)
RW
Rory Wilson
Aug 2, 2025
1.0
Very poor customer service. The person running the drive thru was rude and cut us off as we were trying to order and then when we got our food they didn't give us the hot fudge sundae we ordered
XL
Xavier LeClair
Jul 15, 2025
1.0
Recently blizzards are just flat out getting bare minimum for toppings. For my most recent order, one blizzard did not have all of the toppings it was supposed to have and the other I paid for peanut butter sauce to be added and didn’t get any. There’s just no point getting a blizzard there because I could get ice cream from the store and it’d be better. The employees are very nice and friendly though.