Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported cold food and issues with order accuracy, with a significant number expressing disappointment in the freshness and temperature of their meals.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted cleanliness issues in the dining area and bathrooms, with some describing unsanitary conditions.
Staff Attitude
A recurring theme was the unfriendly attitude of staff, with multiple customers mentioning rude interactions and a lack of basic customer service skills.
Mixed Experiences
While some customers praised the food and service, particularly during less busy times, the overall sentiment leaned towards dissatisfaction with the location.
SF
Sean Farrelly
3 days ago
1.0
Should be ashamed to have charged me so much money for cold old french fries. Disgusting a waste of my time and money.
JJ
John
Dec 22, 2025
4.0
The breakfast baconater is delicious!
SC
Scott Ciarleglio
Nov 15, 2025
1.0
All food was ice cold and seemed old and dry. Very disappointed in the quality of the food at the saco location.
JF
Jim Frazier
Oct 13, 2025
4.0
Now that summer is over and they aren't as busy they don't seem to mess up orders. They take their time. Food is always decent for the money compared to the place next door
(Mickey D's).
FB
Fran Brunn
Oct 1, 2025
1.0
We had to wait more than normal for a fast food restaurant, our food was not hot, the seasoned potatoes were almost cold. The drink machine was out of most of the flavors which should have been remedied at rhe beginning of the shift. We came in at about 8:30am and it was not crowded. Overall, not a good experience
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Wendy's located at 528 Main Street, Saco, ME?
The drive-thru at 528 Main Street Wendy's is open from 6:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does the Wendy's at 528 Main Street offer delivery and takeout services?
Yes, this Wendy’s location offers both delivery and takeout services.
Can I order from Wendy's using a mobile app?
Yes, you can order using the Wendy’s mobile app available on the App Store or via their online ordering site at order.wendys.com.
What payment options are accepted at Wendy's in Saco, ME?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does the Wendy's at 528 Main Street serve breakfast meals?
Yes, this Wendy’s location serves breakfast, including combos, sandwiches, coffee, and sides.
How can I contact the Wendy's at 528 Main Street for questions or feedback?
You can call the location directly at (207) 282-9921 or provide feedback through Wendy’s Customer Care via their contact page or customer satisfaction survey online.
Where can I find menu pricing and nutritional information for Wendy's?
Menu pricing and nutrition information can be found at order.wendys.com or the mobile app, where prices update by location and nutrition details are linked to each menu item.
What are some nearby dining options around Wendy's at 528 Main Street?
Nearby dining options include McDonald’s, Dairy Queen, Subway, Burger King, IHOP, Krispy Kreme, and El Tequila Mexican Restaurant, providing variety if you're looking for alternatives or additions to your meal.
Are there any nearby banks or ATMs close to Wendy's that customers might use?
Yes, customers can find Bank of America branches and ATMs, Citizens Bank ATM, and Chase Bank nearby, which can be convenient for cash withdrawals before or after visiting Wendy's.
What nearby places of interest can I visit around Wendy's at 528 Main Street in Saco, ME?
In addition to restaurants and banks, nearby places include Faulkner Building & Design LLC for home improvement services, VIP Tires & Service for automotive needs, and Boomers Sports Bar or Kerrymen Pub if you're interested in nightlife or entertainment after your meal.