Wendy's

3.4
800 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
528 Main Street, Saco, ME
04072, United States

Hours

Reviews

3.4
800 reviews
5 stars
271
4 stars
168
3 stars
131
2 stars
79
1 star
151

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold food and issues with order accuracy, with a significant number expressing disappointment in the freshness and temperature of their meals.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, with some describing unsanitary conditions.

Staff Attitude

A recurring theme was the unfriendly attitude of staff, with multiple customers mentioning rude interactions and a lack of basic customer service skills.

Mixed Experiences

While some customers praised the food and service, particularly during less busy times, the overall sentiment leaned towards dissatisfaction with the location.
  • SF
    Sean Farrelly
    3 days ago
    1.0
    Should be ashamed to have charged me so much money for cold old french fries. Disgusting a waste of my time and money.
  • JJ
    John
    Dec 22, 2025
    4.0
    The breakfast baconater is delicious!
  • SC
    Scott Ciarleglio
    Nov 15, 2025
    1.0
    All food was ice cold and seemed old and dry. Very disappointed in the quality of the food at the saco location.
  • JF
    Jim Frazier
    Oct 13, 2025
    4.0
    Now that summer is over and they aren't as busy they don't seem to mess up orders. They take their time. Food is always decent for the money compared to the place next door (Mickey D's).
  • FB
    Fran Brunn
    Oct 1, 2025
    1.0
    We had to wait more than normal for a fast food restaurant, our food was not hot, the seasoned potatoes were almost cold. The drink machine was out of most of the flavors which should have been remedied at rhe beginning of the shift. We came in at about 8:30am and it was not crowded. Overall, not a good experience

Frequently Asked Questions About Wendy's

Is 528 Main Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at the Wendy's located at 528 Main Street, Saco, ME?

The drive-thru at 528 Main Street Wendy's is open from 6:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.