Taco Bell / KFC

3.3
572 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 491 Main St. in Saco. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
491 Main St., Saco, ME
04072, United States

Hours

Reviews

3.3
572 reviews
5 stars
171
4 stars
124
3 stars
111
2 stars
63
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food freshness, including old or improperly prepared items, leading to dissatisfaction.

Service Issues

Many reviews highlighted poor service, including incorrect orders, missing items, and rude staff interactions.

Speed of Service

While some customers noted quick service, many others experienced long wait times, particularly in the drive-thru.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which negatively impacted the overall experience.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the food and service while others expressed frustration and disappointment.
  • SC
    Serena Crockett
    6 days ago
    1.0
    I’ve never had a bad experience until today but they know they are wrong for this
  • XG
    X-bit Gaming
    Nov 15, 2025
    4.0
    Love the place. Wish they'd remember the sauce
  • JB
    Josh Bankhead
    Nov 11, 2025
    3.0
    I mean it's a taco bell/KFC. When did it become the norm for lobbies to be disgustingly dirty? Not specific to hear, but fast food places in general. Nobody cleans the tables, there's no sani bucket with a towel available to clean it yourself. If you sit inside you just deal with sticky tables and left over buts from who knows when...
  • BW
    Brody Waterman
    Oct 11, 2025
    5.0
    I just had one of the best fast-food experiences ever at Taco Bell. From the moment I got my food, I could tell it was going to be good. Everything was hot, fresh, and packed with flavor. The crunch in every bite was perfect, and the seasoning hit just right not too much, not too little. My order came out super fast, but it still tasted like they actually cared about making it. The cheese was melted perfectly, the meat was seasoned well, and the sauce tied it all together. On top of that, the staff was really friendly and made me feel welcome. I honestly wasn’t expecting it to be this good, but it completely surprised me in the best way. It’s the kind of meal that makes you want to go back the next day. If every visit is like this, feels like I’ve been welcomed to a. New culture of amazing service and great food.
  • OO
    Omertà
    Oct 8, 2025
    2.0
    Does the owner not care about all of these bad reviews? Somebody needs to get this place in order. Starting with the workers. Making tacos is your job. If you don’t want to make good tacos, don’t bother coming to work. People pay for this shit. This is the Taco Bell we go to because it’s closer to our house. Every single time I come here, I get chalupas. I always say to make sure they’re “fresh”. And I always get the same answer, “Yea they’re always fresh”. Such a lie. If I don’t say to make them fresh, the chalupa bread will be hard, chewy, & just bad. For some odd reason, the workers don’t care about this & continue to pre-make chalupas. My experience this morning. Since it wasn’t even 11am, I figured I didn’t have to say to make sure they’re fresh. I assumed they would be since it was still early. But of course I was wrong. They tasted like they were sitting there for a couple of hours under a warm lamp. I had to tear off the whole top half of the chalupa because it was hard, chewy, soggy, all at the same time. From sitting there for a while under a warm lamp, getting soggy. You guys always say you make chalupas fresh every time but that’s not true. You make them, throw them under a warm lamp & let them sit there for however long. You can’t do this with Chalupas. The bread doesn’t do good if it’s not fresh. It’s not that hard to make a chalupa fresh. So people just end up wasting their money & time. It’s aggravating. So I learned my lesson with not telling the worker to ensure they’re fresh. I’m sure it’s annoying for you guys to hear it, but it’s much more annoying for the customer to get shitty chalupas they paid for. Stop pre making them. I bet the workers make their tacos perfectly, yet could care less how paying customers want there’s. Do better.

Frequently Asked Questions About Taco Bell / KFC

What are the operating hours for the Taco Bell at 491 Main St. in Saco?

Taco Bell is open daily from 10:00 AM to 11:00 PM, including its drive-through service.

Where is Taco Bell located in Saco, ME?

Taco Bell is located at 491 Main St., Saco, ME 04072, United States.