About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,389 reviews
5 stars
369
4 stars
294
3 stars
268
2 stars
132
1 star
326
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for their orders, often exceeding 20-30 minutes, even during off-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food presentation, leading to customer dissatisfaction.
Staff Attitude
Several customers experienced rude or inattentive service from staff, with complaints about dismissive behavior from management.
Food Quality
The quality of food was often criticized, with reports of cold, poorly prepared items and inconsistent portion sizes.
Management Issues
Customers noted poor management practices, including understaffing and lack of organization, contributing to the overall negative experience.
- SFSarah Flaherty5 days ago1.0Waited for about 20 mins for one thing. 5 cars waiting all at the same time
- AWAustin Whitcomb5 days ago1.0They take your money then park everyone on side of building. There was 7 cars parked waiting for food. Nobody inside. Waited over 10 mins
- KGKen GoersNov 10, 20251.0Crew forgot items in my order then acted like im inconveniencing them by asking for what I paid for. They try to rush to correct it but hand me the wrong item I point out that it is not correct and i get a ugh,sigh , and eye roll. I was polite in asking for it to be fixed but given rude treatment in return. I get it it's fast food dont expect much but be nice to your customers. Be more like chic fil a customer service.
- KMKathryn MarieNov 1, 20251.0If I could give 0 stars, I would. Last night I placed a mobile order for pickup through the driver through. There was a line, but it seemed to be moving. Our order was a total of 5 things (including 2 fries) and when I finally got to the window I was asked to move up to spot 1 to wait. After watching the guy in front of me receive 10+ items. I pulled up to spot 1, we waited a half hour with our child in the backseat. Went in several times to no one at the counter to help us. Finally we had to holler to get someone’s attention saying we had been waiting for 30-40 minutes. The person at the front yelled back to the cooks saying “come on guys, we asked you for that burger 4 times” … ended up getting the food, started to drive off before telling my fiancé to check the bag. Turned around, went back inside.. we were extremely annoyed at this point. Had to holler yet again to get attention after waiting for a few minutes for someone. I was handed a bag with the fries, no apology, nothing. Worst customer service I’ve ever seen/had in my life. Waiting over an HOUR at Mcdonald’s is not okay in the slightest. Everyone in the lobby was fuming. Got home, fries were so cold and soggy. Stop flirting with each other in the back and actually work.
- BSBill SulliOct 28, 20251.0This place is an absolute dumpster fire.... always understaffed, don't bother ordering on the app nothing is ever ready!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Saco, ME?
McDonald's in Saco, ME is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to midnight (12:00 AM).
What delivery options does McDonald's offer at this location?
This McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an online order for delivery from this McDonald's?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's in Saco, ME?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a drive-thru service.
Is WiFi available at the McDonald's on 524 N Main, Saco?
Yes, WiFi is available at this McDonald's location.
What other fast food restaurants are near McDonald's in Saco?
Nearby fast food options include Wendy's, Burger King, and Dairy Queen, providing various choices close by.
Are there any coffee shops near McDonald's that customers might visit?
Yes, Starbucks is nearby, offering an additional option for coffee and café items.
What other places of interest or services are located near McDonald's on N Main Street?
Nearby places include Chase Bank for financial services, Krispy Kreme for donuts, IHOP for breakfast, and Boomers Sports Bar for nightlife.