Dunkin'

3.6
309 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saco, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
865 Portland Rd, Saco, ME
04072, United States

Hours

Reviews

3.6
309 reviews
5 stars
130
4 stars
62
3 stars
43
2 stars
19
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Staff Attitude

Many reviews highlighted unfriendly and unprofessional behavior from employees, contributing to a negative customer experience.

Cleanliness

Some customers noted cleanliness issues inside the store and in the bathrooms, although a few mentioned it was clean during their visits.

Product Consistency

Customers experienced inconsistency in product quality, with complaints about incorrect orders and poorly made drinks.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food and drink quality.
  • MM
    Mason Mullen
    6 days ago
    1.0
    I work in saco, I’ve gone to this Dunkin every morning or every other morning for 3 years. Hands down the worst part of my morning, is getting up to the drive through speaker, just to hear that miserable old man go “YAAP WHAT CAN I GETCHYAA”. Without a doubt the most miserable human in the establishment at any given moment. Pulling up to the window and seeing how the women working near him don’t dare to even interact with him. Its disgusting. He’s blatantly rude, loud, and condescending. The fact that he hasn’t be fired yet is beyond me. Once again, the worst part of my day, is having to interact with him.
  • DS
    David Schulze
    Nov 3, 2025
    4.0
    Little dirty inside but basically a typical Dunkin
  • DB
    darlene bean
    Sep 13, 2025
    5.0
    I love their grilled cheese sandwich and my favorite frozen hot chocolate coolada.
  • BB
    Bradley Bartlett
    Sep 4, 2025
    5.0
    Staff is always very kind.
  • JG
    JADE HELM GAMING
    Aug 29, 2025
    1.0
    Sat in line at drive thru after opening waiting ALONE with no one in store or in drive thru, spoke to the intercom a few times with no help. Service is crap.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Saco, ME?

Dunkin' in Saco, ME is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Saco offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.