Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Saco, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
314 reviews
5 stars
130
4 stars
63
3 stars
43
2 stars
19
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru, leading to uncomfortable experiences for customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders and slow service, with some stating they received the wrong items or waited excessively long for their orders.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store condition, contributing to a negative impression.
Staff Morale
Feedback indicated that staff appeared unhappy and unmotivated, which affected the overall customer experience.
Product Quality
While some customers enjoyed specific menu items like coffee and donuts, there were complaints about inconsistent quality, including cold or burnt food.
- EEElijah EmmonsDec 11, 20251.0Younger man was extremely rude in drive through, makes customers feel uncomfortable, when getting food he was complaining about his job, meanwhile a older lady handed me my food and drink without a attitude and said have a good day. Customer service is their job, if they can’t handle not having an attitude with customers who aren’t being rude. Then they need to be retrained or fired. Simple. Do better.
- NLNorman LuncefordDec 9, 20251.0Dunkins is a necessary evil. They are way over priced and their products are 20% of what they were 10 years agao.
- ABAl BubuDec 6, 20251.0Someone came back from their cigarette break, and just started bagging food without gloves OR washing their hands. LITERAL CIGARETTE ASH ON THEM. They TASTE like cigarettes. Im about to throw up.
- AAA. AndersonDec 5, 20251.0The food is always either cold or burned, coffee is always luke warm the employees are constantly bickering about their lives with one another, while taking customers, yelling at each other. Blaming one another for the wrong order, making it a very uncomfortable customer experience. This should be the first Dunkin' Donuts to go all AI because the employees are sad and miserable and don't want to be there
- MMMason MullenNov 17, 20251.0I work in saco, I’ve gone to this Dunkin every morning or every other morning for 3 years. Hands down the worst part of my morning, is getting up to the drive through speaker, just to hear that miserable old man go “YAAP WHAT CAN I GETCHYAA”. Without a doubt the most miserable human in the establishment at any given moment. Pulling up to the window and seeing how the women working near him don’t dare to even interact with him. Its disgusting. He’s blatantly rude, loud, and condescending. The fact that he hasn’t be fired yet is beyond me. Once again, the worst part of my day, is having to interact with him.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Saco, ME?
Dunkin' in Saco, ME is open daily from 4:00 AM to 8:00 PM.
Does Dunkin' in Saco offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kinds of meals are served at Dunkin' in Saco?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Can I order ahead using an app for the Dunkin' at 865 Portland Rd?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What new holiday drinks are available at Dunkin' in Saco?
Current holiday offerings include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, the Saco, ME Dunkin' location has a drive-thru for convenient service.
Is free Wi-Fi available at Dunkin' in Saco?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby automotive services can visitors of Dunkin' in Saco find?
Nearby automotive options include Integrity Auto Service & Diesel Performance, Chris Automotive Service, Prime Ford, Prime Mazda, and several other auto repair and dealership services.
Are there other coffee shops or donut places near Dunkin' at 865 Portland Rd?
Yes, there is another Dunkin' nearby that also offers coffee, donuts, and smoothies.
What recreational spots are close to Dunkin' in Saco for customers to visit before or after their coffee?
Customers may visit the Maine Line Skate Shop, which offers a skate park experience close to Dunkin'.