Brand Certified
Chipotle Mexican Grill
2.3(469 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
507 Main St, Saco, ME
04072, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(207) 282-0235
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/me/saco/507-main-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4042
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Saco is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.3
469 reviews
5 stars
105
4 stars
33
3 stars
27
2 stars
49
1 star
255
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with trash and food residue throughout the dining area and kitchen.
Service Quality
Customers consistently mention poor service, including rude staff, disorganization, and incorrect orders.
Food Quality
Many reviews highlight issues with food quality, including missing ingredients, cold food, and concerns about freshness.
Staff Training
There are complaints about staff lacking product knowledge and communication skills, leading to frustrating customer experiences.
Management Issues
Repeated mentions of poor management and lack of oversight contribute to the ongoing problems at this location.
- BCBridget Carey4 days ago1.0Horrible experience. I ordered tacos and they were missing half the ingredients. I went back only to be told "truck not coming." The food they did give me was horrible. How do you burn barbacoa that cooks in a bag in hot water? I can't get a refund in store since I ordered online. I emailed customer support only to be offered a free drink. I asked for my money back and they offered me a BOGO as if I will be eating here ever again. I again asked for a refund but apparently they don't offer those. I will not be having a burrito-ful day.
- MMMichelle4 days ago1.0Dirty, no change, workers yelling at other workers for not having stuff ready. No corn salsa, food is extremely cold.
- DADylen AlexanderFeb 24, 20261.0Never ever ever am I going there again, I went last night to get chipotle from coming trying to make jokes with the people to the completely ignoring it and when I got my food and said thank you the women just looks at me and gives me a thumbs up…this is not the worst part I got the chicken alpastor, got home ate it and didn’t taste to but but was extremely hot and I’ve had alpastor plenty of times it almost tatsted like they added more chilli to the mixture to hide something….yes ate it around 8pm, woke up at around 6am this morning with terrible stomach cramps ten minutes later im throwing up and have terrible diarrhea…I will never ever ever going here again!!! Please if I can food poisoning from this place there meat and chicken of all meats is not fresh 🤢🤢🤢🤢🤢
- BKBen KennedyFeb 14, 20265.0I got a to go burrito in the Chipotlane and it was single-handedly the best burrito I have ever had. They made it as if I were watching! Kudos!
- MNMackensey NielsenJan 21, 20261.0I have visited this establishment three times and only had a satisfactory experience once. During both my first and second visits, they did not offer plain white rice, which is an issue for customers who cannot consume cilantro. When I asked about this, the cashier was unfamiliar with the concern. I then requested a quesadilla and was told I could only order the children’s version, which requires sides that I did not want or need. Overall, the staff appeared disorganized and lacked product knowledge, and the service felt disengaged. Based on my experiences, I would not recommend this location.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Saco?
Chipotle Saco is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Saco?
Chipotle Mexican Grill is located at 507 Main St, Saco, ME 04072, United States.
How can I contact Chipotle Mexican Grill in Saco?
You can contact Chipotle Saco by phone at +1 207-282-0235 or email at ME.4042.Saco@chipotle.com.
Does Chipotle Saco offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the App Store.
What type of food does Chipotle Mexican Grill in Saco serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Where can I find Chipotle Mexican Grill on social media?
Chipotle is active on several platforms including Facebook (https://www.facebook.com/chipotle/), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest (https://www.pinterest.com/chipotlemg/) and YouTube (https://www.youtube.com/chipotle).
What restaurants are near Chipotle Mexican Grill in Saco?
Nearby restaurants include Pizza Hut, Jersey Mike's Subs, Dunkin', KFC, Taco Bell / KFC, Rosa Linda's Family Restaurant, IHOP, El Tequila Mexican Restaurant, Ricetta's of Saco, Burger King, Dairy Queen, Krispy Kreme, McDonald's, and more.
Are there coffee shops near Chipotle that I can visit before or after my meal?
Yes, nearby coffee shops include Dunkin', Dunkin' Donuts, and Starbucks, providing great options for coffee or breakfast around Chipotle.
What healthcare facilities are located near Chipotle Mexican Grill in Saco?
ConvenientMD Urgent Care and LabCorp are nearby, offering emergency and clinical laboratory services for customers in the area.
Can I find banks or financial services near Chipotle in Saco?
Yes, nearby financial institutions include Saco Valley Credit Union Mortgage Office and Chase Bank, as well as Atlantic Federal Credit Union.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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