Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rumford, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Order Accuracy
There are frequent complaints about incorrect orders, particularly with drinks and food items, leading to customer dissatisfaction.
Cleanliness
The cleanliness of the store is a concern, with reports of dirty floors and unsanitary conditions in the lobby and bathrooms.
Management Issues
Several reviews highlight poor management practices, including staff treatment and operational inefficiencies, contributing to a negative customer experience.
Product Availability
Customers often report that popular items are frequently out of stock, leading to frustration and disappointment.
NB
Nck Bldett
Nov 12, 2025
1.0
Make a order and and can not get my donut rights or my coffee right. There 17$ dollars wasted.
KS
Krysta Shaw
Nov 4, 2025
5.0
Gill Smith was amazing she always has my coffee memorized. I absolutely love her she is hard working and friendly.
KP
Krysta “DarkStar” Potter
Oct 16, 2025
5.0
Gill Smith is so great. She knows my coffees by heart. She is one of the best employees at this dunkin
AS
Angela Samperi
Sep 22, 2025
4.0
The service is good depending on who is working the drive thru, I am pretty lucky and get the very kind and efficient young lady. My food is good about 90% of the time.
RJ
Rebecca Jacques
Aug 9, 2025
3.0
It's hit or miss here. The workers are very friendly. My drink is simple but I do ask for oat milk and it's only oat milk 70% of the time. The rest of the time I get regular milk and a stomach ache.