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Dunkin'

3.9
(451 reviews)

Business Details

154 Congress Street, Rumford, ME
04276, United States
(207) 364-2128
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rumford, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
154 Congress Street, Rumford, ME
04276, United States

Hours

Reviews

3.9
451 reviews
5 stars
217
4 stars
93
3 stars
56
2 stars
28
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and inconsistent order accuracy, leading to frustration.

Staff Friendliness

While some employees were praised for their friendliness and helpfulness, others were noted for being rude or unprofessional.

Product Availability

Many reviews highlighted issues with being out of stock on popular items, leading to customer dissatisfaction.

Cleanliness

Several customers mentioned unsanitary conditions in the store, including dirty floors and tables.

Management Issues

There were complaints about poor management practices, including staff treatment and operational inefficiencies.
  • DG
    Dakota Gordon
    2 days ago
    2.0
    Whoever does the ordering does not know how to order enough to last through the next order. They’re out of almost everything by Monday and it’s consistently low quality like no one can be bothered to follow the standard practices of how to make anything so the quality of everything is also low (burned food, too much concentrate in refreshers, undercooked hashbrowns)
  • RH
    Rhonda Harris
    Dec 29, 2025
    1.0
    How on Friday December 19th 2025....the Friday BEFORE CHRISTMAS.... HUGE TRAVEL DAY..... AND YOU CAN'T MAKE ANYTHING BUT REGULAR COFFEE!?! YOU'RE OPEN ANOTHER HOUR AND A HALF.... I HOPE YOU LOST A HUGE AMOUNT OF MONEY BECAUSE YOU CAN'T MAKE THE ITEMS ON YOUR OWN MENU! PULL UP AT 1835...... CLOSE TIME... 2000....DO THE MATH! THE FACT THAT YOUR PEOPLE FEEL THE NEED TO CLEAN EQUIPMENT 2 HOURS BEFORE YOU CLOSE IS COMPLETE CUSTOMER DISSATISFACTION!! YOU'VE MADE ME A STARBUCKS FOR LIFE PERSON!
  • WB
    Wes H. (BourbonBikesBeer)
    Dec 19, 2025
    1.0
    Grew up on Dunks so I just got a coffee and it’s fine. However, the Mrs wanted a peppermint latte and they couldn’t make it because their heating wand was being cleaned. Give me a break…..it’s 640 at night and you’re still open another hour and a half. Do you not have more than 1? So disappointed in this establishment. This is why I will continue to go to Starbucks.
  • GD
    Gregory Dupree
    Dec 9, 2025
    1.0
    This is the worst experience I have ever had at any store
  • NB
    Nck Bldett
    Nov 12, 2025
    1.0
    Make a order and and can not get my donut rights or my coffee right. There 17$ dollars wasted.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rumford, ME?

Dunkin' in Rumford, ME is open daily from 4:30 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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