Dunkin'

3.9
445 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rumford, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
154 Congress Street, Rumford, ME
04276, United States

Hours

Reviews

3.9
445 reviews
5 stars
215
4 stars
93
3 stars
56
2 stars
27
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.

Order Accuracy

There are frequent complaints about incorrect orders, particularly with drinks and food items, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the store is a concern, with reports of dirty floors and unsanitary conditions in the lobby and bathrooms.

Management Issues

Several reviews highlight poor management practices, including staff treatment and operational inefficiencies, contributing to a negative customer experience.

Product Availability

Customers often report that popular items are frequently out of stock, leading to frustration and disappointment.
  • NB
    Nck Bldett
    Nov 12, 2025
    1.0
    Make a order and and can not get my donut rights or my coffee right. There 17$ dollars wasted.
  • KS
    Krysta Shaw
    Nov 4, 2025
    5.0
    Gill Smith was amazing she always has my coffee memorized. I absolutely love her she is hard working and friendly.
  • KP
    Krysta “DarkStar” Potter
    Oct 16, 2025
    5.0
    Gill Smith is so great. She knows my coffees by heart. She is one of the best employees at this dunkin
  • AS
    Angela Samperi
    Sep 22, 2025
    4.0
    The service is good depending on who is working the drive thru, I am pretty lucky and get the very kind and efficient young lady. My food is good about 90% of the time.
  • RJ
    Rebecca Jacques
    Aug 9, 2025
    3.0
    It's hit or miss here. The workers are very friendly. My drink is simple but I do ask for oat milk and it's only oat milk 70% of the time. The rest of the time I get regular milk and a stomach ache.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rumford, ME?

Dunkin' in Rumford, ME is open daily from 4:30 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.