Rock City Coffee Roasters is a worker-owned roastery and production facility, and we have been roasting our own coffee since 1999. ⚠️ We no longer have a coffee shop in our new location, but check our our Cafe at 316 Main Street in Rockland for fresh coffee drinks, breakfasts, lunch, and pastries! ✨
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.