Dunkin'

3.7
443 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rockland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
632 Main St, Rockland, ME
04841, United States

Hours

Reviews

3.7
443 reviews
5 stars
188
4 stars
93
3 stars
63
2 stars
30
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback indicates poor customer service, with staff being unfriendly, unprofessional, and sometimes rude.

Wait Times

Many reviews highlighted long wait times, particularly in the drive-thru, often exacerbated by understaffing.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and overall cleanliness of the location.

Staffing Issues

A recurring theme was the location being understaffed, leading to slow service and overwhelmed employees.
  • ZF
    Zac Folk
    Nov 30, 2025
    1.0
    Messed up our order multiple times, fine whatever we're chill we can tell em what we actually want (we get the exact same thing every time) when it was time to get our order it was totally wrong, argued with us about what we ordered multiple times and in the end one of the drinks was still wrong, dispite telling them it was wrong and them arguing with us about what we ordered. We're aware of what we ordered, they took the wrong order down or didn't listen. Food taste good, the cooks know their stuff, those who are taking the orders are not friendly. Get the coffee from the Dunkins down the road.
  • CH
    Chris Harris
    Nov 24, 2025
    3.0
    To be honest less then avg experience, customer ands employees talking about porsonal matters upsetting to 1 employee then she seems moody and less patience, the rush to get you out there literally made ordering awkward, trash overflowing outside but 6 people inside. No lines no wait. What kinda place won't charge you an upgrade on a combo. Literally wanted to make the med coffee large amd get the breakfast combo. "I can't has to be medium" wth.. I've never been told I couldn't upgrade something and pay more. I had to al carte my bf and order two coffees bc a medium ain't cutting it taaaaday. Lol
  • RF
    Rhonda Forrest
    Nov 19, 2025
    1.0
    I ordered the maple bacon croissant sandwich with no egg.It came with an egg on it.And they took one piece of bacon regular, not even the maple sugar bacon, broke it up into six pieces and put it in the center of microsoft.I went back in and said, for almost seven dollars a sandwich.Do you think I could get some bacon on this?The manager sent me out the door and she told me that's our standard way of doing it.I will never come back to this dunkinI ordered the Maple bacon croissant sandwich with no egg. It came with an egg on it. And they took one piece of bacon regular, not even the Maple sugar bacon, broke it up into 6 pieces and put it in the center of Microsoft. I went back in and said, for almost $7 a sandwich. Do you think I could get some bacon on this? The manager sent me out the door and she told me that's our standard way of doing it. I will never come back to this Dunkin' donut.
  • AD
    Aaron D
    Nov 10, 2025
    2.0
    They are under staffed or over worked. Employees had hard remembering our order. They put drive-thru priority over walk ins. So go in while under staffed you will be on the long waiting list.
  • CF
    Corey Fitzpatrick
    Oct 15, 2025
    1.0
    Idk whats going on but 2 days in a row. There employees are slow. There's always a long wait. Got my coffee wrong 2 times and I travel over a hour and half for work. I dont recommend this dunkin. Nobody has the will power to work and make sure coffee are correct.

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drinks currently available at Dunkin' in Rockland, ME?

You can try the new Cookie Butter Cloud Latte, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the new Berry Sangria Refresher on the holiday menu.

What are the regular operating hours for Dunkin' at 632 Main St, Rockland, ME?

Dunkin' is open daily from 5:00 AM to 8:00 PM.