Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
438 reviews
5 stars
174
4 stars
78
3 stars
61
2 stars
34
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unprofessional behavior from staff, with frequent complaints about order mistakes and poor communication.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and among staff hygiene.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including wrong items and poorly prepared food.
Staff Attitude
While some employees were praised for their friendliness, many reviews noted a lack of kindness and professionalism from certain staff members.
Speed of Service
Customers consistently mentioned slow service times, particularly in the drive-thru, with long waits reported.
- EDEdward DanielJan 5, 20261.0Went to the Richmond, ME Dunkin around 8:30 a.m. Lobby was empty but I waited several minutes while the employee focused on the drive-through. I ordered two donuts of the same kind and one additional donut. He only bagged two. When I politely pointed it out, he insisted I ordered one, rang me up again, and handed the bag back aggressively before walking away. Simple mistake, but the attitude was unnecessary. Customer service matters.
- ARAbby RichardsonJan 2, 20261.0Got a sandwich and a coffee. The employees were nice enough. However, whoever made the sandwich needs to wear food prep gloves because it tasted like cigarette residue and I had to toss it. Coffee was also regular when I ordered decaf
- BSbagel shmagelNov 12, 20251.0One of the worst Dunkin's in the state. Gross. Rude and sloppy employees. Just go to the Dunkin in Gardiner, way better and worth the drive.
- RLRanger LoveOct 29, 20255.0When I went there, there were only two people working that day. But these two young ladies did everything they could to make things go smoothly. I watched them work together to try and get everything done as quickly and efficiently as possible. It’s easy to complain about the service and the time it took to get your order when they’re only operating at half staff. I will continue to frequent this establishment whenever possible.
- RRReneeOct 26, 20251.0Ordered a mobile order on my way to Dunkin’s, no one in line in the drive thru, the lady taking orders told me they just received it…no problem I knew I probably would wait a few minutes…get to the window and the guy with scruffy beard opens window and looks at my coffee and hands me a straw and says “here” and I could tell my coffee was made wrong but I didn’t bring that to his attention he saw that he made it wrong and then fixes coffee and comes back to window and says “could you give us 5 minutes to at least make your coffee before you’re sitting here at the window (I never said a word about having to wait) closes the window and stomps off and throws something across the counter like I did something wrong. Customer service is great here! And my coffee was horrible. Three people with no customers in store or in the drive thru and I get reamed for arriving too fast. I get coffee EVERY DAY. Will never go back to this Dunkin’s
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Richmond, ME?
Dunkin' Richmond is open every day from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery services?
This Dunkin' location does not offer delivery; however, it supports curbside pickup and ordering ahead through the mobile app.
What are some of the specialty items available at Dunkin' Richmond?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. Seasonal drinks like Cookie Butter Cloud Latte and Peppermint Mocha are also offered.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead with the Dunkin' mobile app available on iOS and Android for a quick grab and go experience.
Does Dunkin' Richmond have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for customer convenience.
Is there Wi-Fi available at Dunkin' Richmond?
Yes, free Wi-Fi is available for customers at this location.
What nearby restaurants can I visit alongside Dunkin'?
Nearby eateries include Subway, a sandwich and fast food restaurant, ideal for lunch options after enjoying breakfast at Dunkin'.
Are there nearby recreational activities close to Dunkin'?
Yes, Moose Mountain Adventure Park offers miniature golf and amusement activities nearby, and Mainely Karting provides go-kart racing for fun outings before or after visiting Dunkin'.
Where can I fuel up my vehicle near Dunkin' Richmond?
Gas stations such as Richmond Irving, Irving Oil, and Exit 43 Quik Stop are conveniently located near Dunkin' for refueling needs.
Does Dunkin' Richmond cater to families and children?
Yes, Dunkin' welcomes families and children, offering vegetarian options and a comfortable dine-in environment.