Brand Certified
Dunkin'
3.5(443 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5 Ridge Rd, Richmond, ME
04357, United States
Certified by Dunkin' • Feb 22, 2026
(207) 737-0973
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Richmond, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
443 reviews
5 stars
178
4 stars
78
3 stars
61
2 stars
34
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many noting that orders were often incorrect or poorly handled.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and food preparation areas.
Food Quality
While some customers enjoyed the food, many complained about cold or improperly prepared items, including incorrect orders and burnt food.
Staffing Issues
Several reviews mentioned understaffing and disorganization, leading to long wait times and poor service experiences.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that experiences can vary.
- CCCha-KaFeb 16, 20265.0I had such a great experience at Dunkin’ the other day, and I want to recognize Cindy for it. From the moment I stepped up to the counter, she was welcoming and upbeat. She greeted me right away, listened carefully to my order, and made sure she understood exactly how I wanted everything. What really stood out was how fast she worked without ever making me feel rushed. She stayed friendly the entire time, kept the line moving, and handled everything with a calm, positive attitude. It’s not easy to balance speed and customer service, but she does it effortlessly. Employees like Cindy are the reason people come back. She made my mid-morning better, and that kind of service matters. Dunkin’ is lucky to have her on the team.
- ICIsabelle CFeb 5, 20265.0I love the new crew they are very welcoming My food and coffee was perfect . The girl who took my order today was Cindy, awesome customer service, greet you with kindness. I will be back
- SJShawn Farrington jrFeb 1, 20261.0This place sucks since corporate came in and took over I've had to make multiple trips back to the store to correct my order.. would rather drive to gardiner
- PEPaige EmersonJan 25, 20261.0Second time I’ve been since the new crew took over and all of our food was cold.
- EDEdward DanielJan 5, 20265.0I’m changing my originally negative review. This Dunkin got a new owner who cleaned house and the new crew is amazing and super friendly.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Richmond, ME?
Dunkin' Richmond is open every day from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery services?
This Dunkin' location does not offer delivery; however, it supports curbside pickup and ordering ahead through the mobile app.
What are some of the specialty items available at Dunkin' Richmond?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. Seasonal drinks like Cookie Butter Cloud Latte and Peppermint Mocha are also offered.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead with the Dunkin' mobile app available on iOS and Android for a quick grab and go experience.
Does Dunkin' Richmond have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for customer convenience.
Is there Wi-Fi available at Dunkin' Richmond?
Yes, free Wi-Fi is available for customers at this location.
What nearby restaurants can I visit alongside Dunkin'?
Nearby eateries include Subway, a sandwich and fast food restaurant, ideal for lunch options after enjoying breakfast at Dunkin'.
Are there nearby recreational activities close to Dunkin'?
Yes, Moose Mountain Adventure Park offers miniature golf and amusement activities nearby, and Mainely Karting provides go-kart racing for fun outings before or after visiting Dunkin'.
Where can I fuel up my vehicle near Dunkin' Richmond?
Gas stations such as Richmond Irving, Irving Oil, and Exit 43 Quik Stop are conveniently located near Dunkin' for refueling needs.
Does Dunkin' Richmond cater to families and children?
Yes, Dunkin' welcomes families and children, offering vegetarian options and a comfortable dine-in environment.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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