Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
712 reviews
5 stars
239
4 stars
161
3 stars
106
2 stars
67
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of long wait times and poor communication.
Food Quality
There were numerous complaints about cold and improperly prepared food, including missing items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food when it was prepared correctly.
- ASAlicia ScottDec 22, 20251.0They never said 2 words to me the whole time I was here so I didn't know where to order very unpleasant
- RSrichard strachanDec 21, 20254.0Great cashier. Very hospitable! Good food as usaual
- DJDan JohnsonDec 20, 20252.0I made an order through door dash and one of the items was a blt chicken sandwich. There was no bacon at all. That is the main item on a blt. The receipt was correct but the sandwich had no bacon. How do you miss that!!!
- AHAmber HarveyDec 20, 20251.0This place isn’t committed to staying open and it shows. Every time I come in here it’s empty but somehow every single table is filthy, covered in chewed up food or sticky with a mystery wet puddle. I wouldn’t come back if the person I love most didn’t insist on coming here and being disappointed every time. The fries are always hot, I’ll give them that, and frostys are frozen. At least the ice cream machine isn’t broken. One of the things that drives me nuts the most is that you can show up at 10:30am for breakfast and they’ll tell you to reorder because they’re out even though the cut off is 11am. The particular incident leading up to this review was when we came in at 10:55 and ordered (and the order went through on the kiosk because there was NO ONE at the register even though a cashier is a huge part of accessibility for some disabled and older people) but I’ve come in in the past at 10:30am and they haven’t made breakfast I’ve ordered. The cut off is 11am. Not 10:30am. Not 10:45. Not 10:55. It takes a special kind of incompetence to turn someone who works in customer service into what’s usually considered a Karen but damn if they don’t take the cake because here I am. I wonder what Wendy’s corporate thinks of this franchise location, but doubt this review will change anything because on yelp this location has a 2.1 and they haven’t changed a thing. May this kind of experience never happen to you
- AJAlana JonesNov 1, 20251.0Garbage customer service. Night crew especially on Nov 1, 2025 had awful attitudes and sounded one second away from cussing me out for picking up my mobile order. Get a better crew. The service is ratchet day and night. The food is always cold too.
Frequently Asked Questions About Wendy's
Is 617 Warren Ave. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 617 Warren Ave., Portland, ME?
The drive-thru is open Monday through Thursday and Sunday from 6:30 AM to 11:00 PM, and on Friday and Saturday from 6:30 AM to midnight.
Does the Wendy's at 617 Warren Ave. offer delivery and takeout options?
Yes, this location offers delivery and takeout services in addition to dine-in and drive-thru options.
Where can I find the menu and pricing for Wendy's at 617 Warren Ave., Portland, ME?
Menu prices and details can be viewed online at order.wendys.com or through the Wendy's mobile app by selecting this location.
Is breakfast served at the Wendy's located at 617 Warren Ave.?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
How can I contact Wendy's at 617 Warren Ave. for questions or feedback?
You can provide feedback via the Customer Care team's live chat on their website, call 888-624-8140, or contact the location directly at (207) 253-5015.
What payment methods are accepted at Wendy's on Warren Ave.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where can I purchase Wendy's gift cards?
Gift cards can be bought in the restaurant, through various retailers, or online at wendysgiftcards.com.
Are there any nearby coffee shops or places to grab a drink near Wendy's at 617 Warren Ave.?
Yes, there are two Dunkin' locations nearby where you can enjoy coffee, donuts, and smoothies before or after visiting Wendy's.
Can customers combine a visit to Wendy's with shopping for home improvement or tools nearby?
Absolutely, The Home Depot and its Tool & Truck Rental service are located close to Wendy's, making it convenient to grab a meal during your shopping or rental visits.
What sports or fitness facilities are near Wendy's on Warren Ave. for customers interested in activities?
Nearby options include Goldfish Swim School, Fitness Kamao gym, First Down Training, and The Fitness Factory for yoga and nutrition, offering great opportunities to stay active before or after your meal.