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Wendy's

3.4
(717 reviews)

Business Details

617 Warren Ave., Portland, ME
04103, United States
(207) 253-5015

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
617 Warren Ave., Portland, ME
04103, United States

Hours

Reviews

3.4
717 reviews
5 stars
240
4 stars
161
3 stars
108
2 stars
67
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.

Food Quality

Several reviews mentioned issues with food being cold, incorrect orders, and missing items.

Cleanliness

Customers noted that the restaurant, including tables and bathrooms, often appeared dirty and poorly maintained.

Service Speed

Numerous reviews highlighted long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations for fast food.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food when it was prepared correctly.
  • WS
    Wendy Schiavone
    Feb 11, 2026
    1.0
    I usually don’t write bad reviews because I’m in customer service but explain to me why Wendy’s app stays here. Dining room is open at 6:30 in the morning then I called the store physically talk to an employee states they open at nine in the morning dining room whatever I go there at 9:30 the dining is still locked. Don’t have a car right now to go through drive-through not understanding what’s going on with this Wendy’s think twice for going there.
  • WH
    William Heffner
    Feb 5, 2026
    3.0
    It's a Wendy's. It's as you'd expect in about every way. The young guy at the drive through was very nice, though. My meal was prepared to the usual standard for a Wendy's, so I can't really complain.
  • GT
    Garrett Thomas
    Feb 1, 2026
    1.0
    Just a heads up they are running scams out of this wendy’s location. Drive through worker deliberately charged me $29 for a spicy chicken meal. that’s not a dollar or two mischarge, it’s triple the price. we all know how this goes you charge people more than expected then at the end of the night there’s extra in the register and they skim off the top so all the numbers add up.
  • DJ
    Dan Johnson
    Dec 20, 2025
    2.0
    I made an order through door dash and one of the items was a blt chicken sandwich. There was no bacon at all. That is the main item on a blt. The receipt was correct but the sandwich had no bacon. How do you miss that!!!
  • AH
    Amber Harvey
    Dec 20, 2025
    1.0
    This place isn’t committed to staying open and it shows. Every time I come in here it’s empty but somehow every single table is filthy, covered in chewed up food or sticky with a mystery wet puddle. I wouldn’t come back if the person I love most didn’t insist on coming here and being disappointed every time. The fries are always hot, I’ll give them that, and frostys are frozen. At least the ice cream machine isn’t broken. One of the things that drives me nuts the most is that you can show up at 10:30am for breakfast and they’ll tell you to reorder because they’re out even though the cut off is 11am. The particular incident leading up to this review was when we came in at 10:55 and ordered (and the order went through on the kiosk because there was NO ONE at the register even though a cashier is a huge part of accessibility for some disabled and older people) but I’ve come in in the past at 10:30am and they haven’t made breakfast I’ve ordered. The cut off is 11am. Not 10:30am. Not 10:45. Not 10:55. It takes a special kind of incompetence to turn someone who works in customer service into what’s usually considered a Karen but damn if they don’t take the cake because here I am. I wonder what Wendy’s corporate thinks of this franchise location, but doubt this review will change anything because on yelp this location has a 2.1 and they haven’t changed a thing. May this kind of experience never happen to you

Frequently Asked Questions About Wendy's

Is 617 Warren Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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