Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.
Food Quality
Several reviews mentioned issues with food being cold, incorrect orders, and missing items.
Cleanliness
Customers noted that the restaurant, including tables and bathrooms, often appeared dirty and poorly maintained.
Service Speed
Numerous reviews highlighted long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations for fast food.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food when it was prepared correctly.