Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Portland Subway® Restaurant at 498 Congress St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported issues with food freshness, including old vegetables and incorrect sandwich orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including fruit flies and dirty counters.
Customer Service
Service was frequently described as rude or unprofessional, with several customers expressing dissatisfaction with staff attitudes.
Staff Performance
While some employees received praise for their service, many reviews indicated a lack of training and poor management.
Order Accuracy
Multiple customers experienced issues with incorrect orders and missing items, leading to frustration.
AT
Ashley Theriault
Oct 31, 2025
1.0
Horrible sandwich! Went in this morning for a BLT and ended up with an LT and the service was bad too! Never eat there again.
DD
Dave Dajuluma
Oct 6, 2025
1.0
Great sandwich but the woman who made it had Covid and passed it on to me! She was coughing and blowing her nose.
I did see her wash her hands but Covid is too contagious.
HJ
Hunter Jordan
Aug 25, 2025
1.0
Very rude woman that worked there cut my coupon up and said it expired when it doesn’t untill September so robbed me 21.98 instead of 9.99 for a meal. swindler 🙄🙄
AA
A A
Aug 18, 2025
1.0
The place is no that clean and the food is not fresh and the employees are unhygienic
KP
Keeley Patrick
Aug 11, 2025
1.0
There was fruit flies everywhere literally everywhere. Inside the cookie glass, on the meat/cheese, and on the vegetables
What are the operating hours of the Subway at 498 Congress St in Portland?
Subway at 498 Congress St is open daily from 8:30 AM to 9:30 PM.
Does the Subway at 498 Congress St offer curbside pickup?
Yes, this Subway location offers curbside pickup service for your convenience.
Can I order catering services from this Subway location?
Yes, the Subway at 498 Congress St provides catering services to meet your event needs.
What meals are served at the Subway on Congress St?
They serve breakfast, lunch, and dinner meals at this Subway location.
Is the Subway at 498 Congress St independently owned?
Yes, all Subway Restaurants including this one are independently owned and operated by business owners employing talented Sandwich Artists™.
What are some nearby places I can visit before or after dining at Subway on Congress St?
Nearby attractions include The Escape Room for entertainment, Dorothea and Leo Rabkin Foundation art museum, and Port City Music Hall for live music events.
Are there any convenient parking options near Subway at 498 Congress St?
UPP Global offers parking services close to the Subway location for easy access.
Where can I find a mobile phone store near the Subway at 498 Congress St?
U.S. Cellular is a nearby mobile phone store located close to the Subway restaurant.
Does the Subway at 498 Congress St provide dine-in service?
Yes, this Subway location offers dine-in service along with takeout and delivery options.
How can I place an order from the Subway on Congress St?
You can order quickly and easily through their app or online at their official menu and ordering website.