Subway

3.4
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Portland Subway® Restaurant at 498 Congress St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
498 Congress St, Portland, ME
04101, United States

Hours

Reviews

3.4
202 reviews
5 stars
73
4 stars
43
3 stars
29
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including old vegetables and incorrect sandwich orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including fruit flies and dirty counters.

Customer Service

Service was frequently described as rude or unprofessional, with several customers expressing dissatisfaction with staff attitudes.

Staff Performance

While some employees received praise for their service, many reviews indicated a lack of training and poor management.

Order Accuracy

Multiple customers experienced issues with incorrect orders and missing items, leading to frustration.
  • AT
    Ashley Theriault
    Oct 31, 2025
    1.0
    Horrible sandwich! Went in this morning for a BLT and ended up with an LT and the service was bad too! Never eat there again.
  • DD
    Dave Dajuluma
    Oct 6, 2025
    1.0
    Great sandwich but the woman who made it had Covid and passed it on to me! She was coughing and blowing her nose. I did see her wash her hands but Covid is too contagious.
  • HJ
    Hunter Jordan
    Aug 25, 2025
    1.0
    Very rude woman that worked there cut my coupon up and said it expired when it doesn’t untill September so robbed me 21.98 instead of 9.99 for a meal. swindler 🙄🙄
  • AA
    A A
    Aug 18, 2025
    1.0
    The place is no that clean and the food is not fresh and the employees are unhygienic
  • KP
    Keeley Patrick
    Aug 11, 2025
    1.0
    There was fruit flies everywhere literally everywhere. Inside the cookie glass, on the meat/cheese, and on the vegetables

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 498 Congress St in Portland?

Subway at 498 Congress St is open daily from 8:30 AM to 9:30 PM.

Does the Subway at 498 Congress St offer curbside pickup?

Yes, this Subway location offers curbside pickup service for your convenience.