Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Portland Subway® Restaurant at 498 Congress St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
203 reviews
5 stars
73
4 stars
43
3 stars
29
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including fruit flies and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising staff like Mike for excellent service, while others reported rudeness and poor attitudes from employees.
Food Quality
Several customers expressed dissatisfaction with food freshness and preparation, noting issues like missing ingredients and poorly made sandwiches.
Order Accuracy
Numerous complaints were made regarding incorrect orders and inadequate responses from staff when mistakes occurred.
Atmosphere
The store environment received mixed reviews, with some noting a welcoming atmosphere while others described it as dirty and unkempt.
- SMS MoniqueDec 20, 20251.0this had to have been intentional like just pure nastiness…
- ATAshley TheriaultOct 31, 20251.0Horrible sandwich! Went in this morning for a BLT and ended up with an LT and the service was bad too! Never eat there again.
- DDDave DajulumaOct 6, 20251.0Great sandwich but the woman who made it had Covid and passed it on to me! She was coughing and blowing her nose. I did see her wash her hands but Covid is too contagious.
- HJHunter JordanAug 25, 20251.0Very rude woman that worked there cut my coupon up and said it expired when it doesn’t untill September so robbed me 21.98 instead of 9.99 for a meal. swindler 🙄🙄
- AAA AAug 18, 20251.0The place is no that clean and the food is not fresh and the employees are unhygienic
Frequently Asked Questions About Subway
What are the operating hours of the Subway at 498 Congress St in Portland?
Subway at 498 Congress St is open daily from 8:30 AM to 9:30 PM.
Does the Subway at 498 Congress St offer curbside pickup?
Yes, this Subway location offers curbside pickup service for your convenience.
Can I order catering services from this Subway location?
Yes, the Subway at 498 Congress St provides catering services to meet your event needs.
What meals are served at the Subway on Congress St?
They serve breakfast, lunch, and dinner meals at this Subway location.
Is the Subway at 498 Congress St independently owned?
Yes, all Subway Restaurants including this one are independently owned and operated by business owners employing talented Sandwich Artists™.
What are some nearby places I can visit before or after dining at Subway on Congress St?
Nearby attractions include The Escape Room for entertainment, Dorothea and Leo Rabkin Foundation art museum, and Port City Music Hall for live music events.
Are there any convenient parking options near Subway at 498 Congress St?
UPP Global offers parking services close to the Subway location for easy access.
Where can I find a mobile phone store near the Subway at 498 Congress St?
U.S. Cellular is a nearby mobile phone store located close to the Subway restaurant.
Does the Subway at 498 Congress St provide dine-in service?
Yes, this Subway location offers dine-in service along with takeout and delivery options.
How can I place an order from the Subway on Congress St?
You can order quickly and easily through their app or online at their official menu and ordering website.