Shaw's

3.9
663 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopShaw's
Looking for a grocery store near you? Visit your local Shaw's located at 1364 Congress St, Portland, ME. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (207) 774-7661. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
1364 Congress St, Portland, ME
04102, United States

Hours

Reviews

3.9
663 reviews
5 stars
270
4 stars
194
3 stars
102
2 stars
45
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praise friendly and helpful employees, others report rude interactions and poor service.

Pricing

Many customers find prices to be high and not competitive with other grocery stores, leading to dissatisfaction.

Cleanliness and Maintenance

The store's cleanliness is frequently criticized, with reports of unsanitary conditions and a need for better maintenance.

Product Availability

Customers express frustration over the inconsistent availability of popular items and the quality of perishable goods.

Convenience

The store's location and ease of access are appreciated, with some customers noting it as a convenient option despite other issues.
  • RE
    Ray Esperanza
    Jan 5, 2026
    4.0
    Very clean and very welcoming crew and the price is right.
  • TC
    Timothy Concannon
    Dec 31, 2025
    2.0
    Poor selection; unhelpful staff.
  • MA
    Max Ahenkorah
    Dec 14, 2025
    3.0
    Convenient location. Can't miss it
  • RR
    Robert Reposa
    Dec 10, 2025
    5.0
    All Shaws stores are full of the best groceries! Get something to eat
  • DR
    Darcy Robinson
    Dec 8, 2025
    1.0
    I would rate 0 stars if I could. I have been a long time shopper at this location, but I will not be coming back after today. I had just walked through the bakery and was searching for some holiday fruit for my famous family fruitcake. I looked around for a while and couldn't find it so made my way towards seafood because I saw a couple of employees talking over there. I hovered for a bit, and overheard some big shot guy in a dress shirt, or at least he thinks he is, with a name tag on talking to an employee in a black polo. When I did finally walk up I glanced at the name tag of the guy in the dress shirt and it said Jim so whoever the hell that is. The kid he was yelling at must have worked in seafood or something because as I was waiting, he said loud enough for me to hear "Looks like a failure" and pointed to the fresh seafood case. I thought it seemed unprofessional and like a rude thing to say on the sales floor in earshot of customers. On top of that the seafood case looked fine. I wish I had taken a picture of it. It looked like any other seafood case I've ever seen. We talked as he brought me to the holiday fruit but I was disappointed he offered to bring me over instead of the other kid. I've known men like him in my life and I've never been a fan of being alone with them, especially after seeing the way he treated someone "underneath" him. If the management is willing to talk to employees like this in front of us, imagine what they say to them behind closed doors. This is completely unacceptable and disgusting behavior and I will not be coming back to this or any other Shaws location.

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!