Shaw's

3.9
653 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Shaw's located at 1364 Congress St, Portland, ME. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (207) 774-7661. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
1364 Congress St, Portland, ME
04102, United States

Hours

Reviews

3.9
653 reviews
5 stars
266
4 stars
191
3 stars
101
2 stars
44
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are criticized for rudeness and lack of accountability.

Pricing

Customers frequently mention high prices compared to competitors, with some feeling that the store is not competitive and others noting the need for sales and coupons.

Cleanliness and Maintenance

The store's cleanliness is inconsistent; while some customers report a clean environment, others mention issues like dirty restrooms and expired products.

Product Availability

Customers express frustration over the availability of certain items, particularly deli meats and organic products, with some reporting frequent stock issues.

Store Atmosphere

The store is described as friendly and welcoming by some, but others report feeling watched or uncomfortable, particularly in self-checkout areas.
  • BV
    Bombero Voluntario
    5 days ago
    5.0
    Buen servicio
  • TW
    Tony Whittemore
    5 days ago
    5.0
    Justin is amazing! Thank you for everything you are about. Community care and core values are hard to find in today's day and age. Justin fits all of the best qualities of leadership.
  • JF
    James Fulton
    Oct 8, 2025
    1.0
    I have not been in the Shaw's in a while and did not realize they did not have a redemption anymore. I filled up my cart with my glass the large ones. Walked through the floral department and the lady with the blonde hair with an updo. Looks me up and down and at my cart. I'm a clean person, I don't look homeless, and or do I look like a drug addict. I smiled awkwardly because of the way she was looking at me. I was then told by another employee after I asked when did they not have redemption anymore? Or is there another place that they have it now. She said they hadn't had it for a couple years and I was like well that makes sense cuz I haven't been here in a couple years. And I called the floral lady out. I said this is what's wrong with society people don't want to bother helping anybody. And her response was okay thank you have a good day. Now that was sucky customer service. And Laziness. I wasn't looking for an argument. I was looking for accountability
  • ER
    Eva Rinaldi
    Aug 26, 2025
    5.0
    This is the kind of store where they make the bag heavy so you think your groceries are expensive
  • TF
    The Foodjunkie
    Aug 15, 2025
    1.0
    I swear every time I shop here I pay 10$ a bag more than anywhere else. Prices seem closer to Whole Foods than Walmart and hannys. At least Whole Foods is nice inside. Also all the “deals” require you to clip coupons and it feels like borderline false advertising. Do better on the prices because you are not competitive at all anymore. Shaws will work in a pinch but it’s not sustainable to shop there…..

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!