Brand Certified
OTTO
4.4(1028 reviews)
Certified by OTTO • Mar 01, 2026
Business Details
576 Congress St, Portland, ME
04101, United States
Certified by OTTO • Mar 01, 2026
(207) 358-7090
Certified by OTTO • Mar 01, 2026
https://locations.ottoportland.com/otto-538d53766be0
Certified by OTTO • Mar 01, 2026
About
Certified by OTTO • Mar 01, 2026
Pizza Restaurant
The mothership. This is the site of the slice shop that started it all in 2009. The original shop has expanded since then to feature a full-service dining room and bar on one side, and Enzo – our cozy wine and pizza bar – on the other. A great location for a quick pre-show slice and a beer, or a night dining out with family and friends.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by OTTO • Mar 01, 2026
Hours
Certified by OTTO • Mar 01, 2026
Reviews
4.4
1,028 reviews
5 stars
673
4 stars
219
3 stars
62
2 stars
23
1 star
51
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the pizza for its unique flavors and quality, several reviews highlighted issues with grease, burnt crusts, and inconsistent preparation.
Service Issues
Numerous reviews pointed out poor customer service, including long wait times, incorrect orders, and unengaged staff, leading to a frustrating dining experience.
Staff Friendliness
Despite service issues, several customers noted that some staff members were friendly and helpful, contributing positively to their overall experience.
Atmosphere
The restaurant's ambiance received mixed reviews, with some enjoying the vibe while others mentioned cleanliness concerns and a chaotic environment.
- JJJoseph JohnsonFeb 9, 20261.0They did not try to contact us when they arrived, left the pizza outside on the ground in 10 degree weather and didn’t deliver the whole order. $50 with tip and this is how the handle the food?!
- DVDouglas Munroe VerneyFeb 3, 20265.0The place to go before your show! Staff is very friendly and helpful. Food is great and they have great happy hour deals.
- HWHailey WhiteJan 26, 20265.0We ordered catering from Otto’s Pizza for our rehearsal dinner and it was excellent, as always. I’m a huge fan of Otto’s and they absolutely delivered. The order was ready right on time, the pizzas were hot and delicious, and everyone loved them. The staff was incredibly kind and even helped carry the pizzas out to the car, which we really appreciated. Such an easy, stress-free experience with consistently amazing food. I would definitely recommend Otto’s for catering any event!
- GMGino MilaneseJan 13, 20261.0Never in my entire life have I walked out a restaurant but the absolute pool of grease they tried to serve me and my girlfriend was absolutely inexcusable on top of that the bartender was to busy flirting with the cook in the back for me to complain about the amount of leftover food bits in my water and even frozen inside my ice. I love pizza it’s one of my favorite foods and reminds me of home “New York” the fact you called what you tried to serve us pizza and charge 20$ for a 10 inch puddle of grease is a disgusting disgrace to the pizza industry. You should be ashamed.
- WSWade SchoengarthJan 12, 20263.0The pizza was good and was ready on time. The only issue was the bottom was completely coated in very thick, completely burnt cornmeal. Like cakey quarter sized pieces of burnt and greasy cornmeal. I’m assuming from an oven that hadn’t been swept out? Going to give it another try, I’m thinking it was an unlucky one time thing.
Frequently Asked Questions About OTTO
What types of services does OTTO offer for pickup or delivery?
OTTO offers in-store pickup service for customers.
Where is OTTO located?
OTTO is located at 576 Congress St, Portland, ME 04101, USA.
What are the regular opening hours for OTTO?
OTTO is open Monday to Wednesday and Sunday from 11:00 AM to 9:00 PM, and Thursday to Saturday from 11:00 AM to 10:00 PM.
Does OTTO have a full-service dining room and bar?
Yes, OTTO features a full-service dining room and bar on one side, with a cozy wine and pizza bar called Enzo on the other side.
What types of meals and menu options does OTTO serve?
OTTO serves dinner including comfort food, vegetarian, and vegan options, along with beer, wine, and happy hour drinks.
Does OTTO accept reservations or cater events?
OTTO accepts catering orders but does not accept or require reservations.
What payment methods are accepted at OTTO?
OTTO accepts American Express, Mastercard, Visa, cash, credit cards, debit cards, and mobile NFC payments.
Which nearby places can I visit before or after dining at OTTO?
Near OTTO, you can visit Otto Enzo Pizzeria for wine and pizza, Mathew's Pub for drinks, and Empire Comedy Club for entertainment.
Is there parking available near OTTO?
While OTTO does not have valet parking or wheelchair accessible parking, nearby areas may have parking options. OTTO is located conveniently in the Arts District of Portland, ME.
What are some other types of businesses around OTTO?
Nearby you will find various businesses such as Satya Sanctuary beauty salon, Springer’s Jewelers, Strange Maine antique store, and Congress Square Plaza historic landmark, offering diverse experiences around your visit to OTTO.
Brand Certified Facts from OTTO
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Certified March 01, 2026Yext Knowledge Graph
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