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OTTO

4.3
(597 reviews)

Business Details

250 Read St, Portland, ME
04103, United States
(207) 358-7551

About

Pizza Restaurant
Just off Forest Avenue in the Deering/Back Cove communities, our newest Portland location is perfect for meeting up with family and friends – free parking, a spacious full-service dining room, a bar with 18 local craft beers on tap, TVs for game days, and a private room for events. Delivery service offered throughout Portland – and beyond.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

OTTO
250 Read St, Portland, ME
04103, United States

Hours

Reviews

4.3
597 reviews
5 stars
390
4 stars
113
3 stars
28
2 stars
16
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for friendliness and helpfulness, while others reported rude behavior and poor handling of orders.

Food Quality

Food quality is inconsistent; while many customers enjoyed the pizza, others reported issues with undercooked or soggy pizzas.

Delivery Issues

Frequent complaints about delivery problems, including late arrivals, wrong orders, and lack of communication regarding delivery status.

Cleanliness and Hygiene

Concerns raised about hygiene practices in food preparation, with specific incidents reported that caused customers to lose their appetite.

Atmosphere

The atmosphere received mixed feedback; some enjoyed the vibe, while others noted discomfort due to temperature and staff behavior.
  • JG
    Jeffrey Gorham
    4 days ago
    5.0
    Yeah buddy
  • LB
    Lee bradford
    Jan 21, 2026
    1.0
    I come to this store every day for lunch. Well on this date 1/19/26. I came in and got my normal couple of slices and soda, well when i was waiting this colored family came in and this younger man scruffy facial hair was making jokes after they left with the older women. l take must be in charge of the place or must at least be some kind of management since shes there a-lot of the times i have notice this other gentleman. who’s there all the time which is always sitting there at the bar on a laptop telling others what to do so he might be a manger as well either way l do not believe this kind of behavior is or should be allowed. If he was my employee he would be fired for calling them a bunch of Oreo cookies since the children was white and black just as the mother and father were.
  • RD
    Rhad Davis
    Jan 9, 2026
    3.0
    Last two times we ordered delivery it was no call no show. They use a 3rd party service which apparently is terrible. They don’t illustrate that in the website and never call to say if they have a driver coming or not. Waited over 60 minutes both times and had to call to get any info which they basically don’t have since delivery isn’t handled by them. There should be a warning about this or they shouldn’t offer it at all. I emailed them to let them know and they said they appreciated the feedback. 👀. Can’t risk this with kids and bedtimes. Lost my delivery business.
  • ZM
    Zion Marsters
    Nov 12, 2025
    5.0
    Mashed. Potato. Bacon. Scallion. Photography is unworthy of this flavor.
  • AA
    Adam Araujo
    Oct 27, 2025
    4.0
    I was loyal to the Gorham Otto’s but it’s been closed now for months - these folks on Read Street consistently take an extra 5-10 mins to make my pie but it’s pretty decent quality and consistently better than any of the other guys who have chains in the area. Price is creeping up but it’s fair given the market

Frequently Asked Questions About OTTO

What are the operating hours of OTTO in Portland, ME?

OTTO is open daily from 11:00 AM to 10:00 PM.

Does OTTO offer delivery and pickup services?

Yes, OTTO offers in-store pickup, delivery, and no-contact delivery services throughout Portland and beyond.

Brand Certified Facts from OTTO

OTTO partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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