OTTO

4.3
594 reviews

About

Pizza Restaurant
Just off Forest Avenue in the Deering/Back Cove communities, our newest Portland location is perfect for meeting up with family and friends – free parking, a spacious full-service dining room, a bar with 18 local craft beers on tap, TVs for game days, and a private room for events. Delivery service offered throughout Portland – and beyond.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

OTTO
250 Read St, Portland, ME
04103, United States

Hours

Reviews

4.3
594 reviews
5 stars
389
4 stars
112
3 stars
28
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Many customers praised the pizza for its delicious flavors and quality, with specific mentions of unique toppings and good crust.

Customer Service

Feedback on customer service was mixed; while some praised the staff for being friendly and accommodating, others reported rude behavior and poor service experiences.

Hygiene Issues

Several reviews highlighted serious hygiene concerns, including unsanitary food preparation practices and cleanliness in the restaurant.

Order Accuracy

Numerous customers experienced issues with incorrect orders and delays, leading to frustration and dissatisfaction.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the vibe while others noted discomfort due to temperature and service issues.
  • RD
    Rhad Davis
    3 days ago
    3.0
    Last two times we ordered delivery it was no call no show. They use a 3rd party service which apparently is terrible. They don’t illustrate that in the website and never call to say if they have a driver coming or not. Waited over 60 minutes both times and had to call to get any info which they basically don’t have since delivery isn’t handled by them. There should be a warning about this or they shouldn’t offer it at all. I emailed them to let them know and they said they appreciated the feedback. 👀. Can’t risk this with kids and bedtimes. Lost my delivery business.
  • ZM
    Zion Marsters
    Nov 12, 2025
    5.0
    Mashed. Potato. Bacon. Scallion. Photography is unworthy of this flavor.
  • AA
    Adam Araujo
    Oct 27, 2025
    4.0
    I was loyal to the Gorham Otto’s but it’s been closed now for months - these folks on Read Street consistently take an extra 5-10 mins to make my pie but it’s pretty decent quality and consistently better than any of the other guys who have chains in the area. Price is creeping up but it’s fair given the market
  • CP
    Cyndi Petropoulos
    Oct 18, 2025
    5.0
    AWESOME PIZZA!!!!
  • BK
    Benjamin Knop
    Sep 28, 2025
    1.0
    Wow. What a low class establishment. I walked in to pick up my order which wasn’t ready at the time stated. No problem. While I was waiting, a young kid came in to ask for a job, the old female working there sent him to the website and then proceeded to rip him apart with her staff after he left. Then they turned around to say I (Benjamin) was there to pickup and proceeded to mock the notes on my pizza order, asking for a crispy pizza not burnt. I only ask this because in NYC I have 7 pizzerias, and crispy, well done, etc. means different things to different people cooking. Occasionally a crispy note will get you a well done pizza. I don’t know how careless or just ill mannered you have to be to mock someone 6 feet away from you when you know that they’re there, but the fact that this happened was insane. And the fact that it seemed to be the senior most and oldest man and women managing the venue leading this assail of low-class, bad character was wild. I don’t care if this pizza is the best I’ve ever had, they should be ashamed to identify as a hospitality establishment, since there is clearly no hospitality to be found here. Shameful display.

Frequently Asked Questions About OTTO

What are the operating hours of OTTO in Portland, ME?

OTTO is open daily from 11:00 AM to 10:00 PM.

Does OTTO offer delivery and pickup services?

Yes, OTTO offers in-store pickup, delivery, and no-contact delivery services throughout Portland and beyond.