Business Details
About
Pizza Restaurant
Just off Forest Avenue in the Deering/Back Cove communities, our newest Portland location is perfect for meeting up with family and friends – free parking, a spacious full-service dining room, a bar with 18 local craft beers on tap, TVs for game days, and a private room for events. Delivery service offered throughout Portland – and beyond.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
593 reviews
5 stars
389
4 stars
111
3 stars
28
2 stars
16
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude behavior and poor handling of orders.
Food Quality
Overall, the pizza quality received positive feedback, with many customers enjoying the flavors and variety, though some reported issues with undercooked or soggy pizzas.
Hygiene Concerns
Several customers expressed serious concerns about hygiene practices, including unsanitary food handling and cleanliness in the kitchen.
Order Accuracy
Frequent complaints about incorrect orders and delays in service, with some customers receiving the wrong items or experiencing long wait times.
Atmosphere
The atmosphere received mixed reviews; while some found it inviting and enjoyable, others noted discomfort due to temperature and noise levels.
- ZMZion MarstersNov 12, 20255.0Mashed. Potato. Bacon. Scallion. Photography is unworthy of this flavor.
- AAAdam AraujoOct 27, 20254.0I was loyal to the Gorham Otto’s but it’s been closed now for months - these folks on Read Street consistently take an extra 5-10 mins to make my pie but it’s pretty decent quality and consistently better than any of the other guys who have chains in the area. Price is creeping up but it’s fair given the market
- CPCyndi PetropoulosOct 18, 20255.0AWESOME PIZZA!!!!
- TKTristin KrauseOct 1, 20255.0Loved the energy watching the staff in the open kitchen preparing orders, EVERYONE, at somepoint was smiling. It was clearly a stressful, busy work environment and it never showed thru their demeanor. Excellent customer service 👏
- BKBenjamin KnopSep 28, 20251.0Wow. What a low class establishment. I walked in to pick up my order which wasn’t ready at the time stated. No problem. While I was waiting, a young kid came in to ask for a job, the old female working there sent him to the website and then proceeded to rip him apart with her staff after he left. Then they turned around to say I (Benjamin) was there to pickup and proceeded to mock the notes on my pizza order, asking for a crispy pizza not burnt. I only ask this because in NYC I have 7 pizzerias, and crispy, well done, etc. means different things to different people cooking. Occasionally a crispy note will get you a well done pizza. I don’t know how careless or just ill mannered you have to be to mock someone 6 feet away from you when you know that they’re there, but the fact that this happened was insane. And the fact that it seemed to be the senior most and oldest man and women managing the venue leading this assail of low-class, bad character was wild. I don’t care if this pizza is the best I’ve ever had, they should be ashamed to identify as a hospitality establishment, since there is clearly no hospitality to be found here. Shameful display.
Frequently Asked Questions About OTTO
What are the operating hours of OTTO in Portland, ME?
OTTO is open daily from 11:00 AM to 10:00 PM.
Does OTTO offer delivery and pickup services?
Yes, OTTO offers in-store pickup, delivery, and no-contact delivery services throughout Portland and beyond.
What payment methods are accepted at OTTO?
OTTO accepts American Express, Cash, MasterCard, Visa, debit cards, mobile NFC payments, and credit cards.
Does OTTO have a bar and offer alcoholic beverages?
Yes, OTTO has a bar onsite that serves craft beers, cocktails, wine, and other alcoholic beverages.
Is OTTO family-friendly and accessible?
Yes, OTTO welcomes families, offers high chairs, and has wheelchair accessible entrance, seating, parking, and restrooms.
Can I view OTTO's menu and place an order online?
Yes, you can view the menu at https://www.ottoportland.com/menu and order online at https://order.ottoportland.com/order/otto-portland-read-street.
Is parking available near OTTO?
Yes, OTTO offers free street and lot parking near the restaurant.
Which nearby attractions can I visit before or after dining at OTTO?
You can visit nearby places such as Back Cove CrossFit for a workout, Ginza Town for sushi, or Artist & Craftsman Mupply for arts and crafts supplies.
Are there other pizza restaurants near OTTO?
Yes, nearby pizza options include Papa John's Pizza, Cargo Pizza Company, and Pizza Joint, offering you several places to enjoy pizza in the area.
What nearby businesses could be useful for event planning when visiting OTTO?
Churchill Events, a caterer and event planning service, is nearby and could assist with event needs during your visit to OTTO.