McDonald's

3.3
1627 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
332 Saint John St, Portland, ME
04102, United States

Hours

Reviews

3.3
1,627 reviews
5 stars
506
4 stars
325
3 stars
314
2 stars
162
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

The quality of food was inconsistent, with complaints about cold items and incorrect orders, though some enjoyed the fries and shakes.

Cleanliness

Many reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Staff Attitude

Customer interactions with staff varied, with some reporting friendly service while others experienced rudeness and dismissiveness.

Play Area

The play area for kids was positively noted, providing a good experience for families.
  • AA
    Alexandre Andrade
    2 days ago
    5.0
    Ótimo.
  • SL
    Seth Lanz
    Nov 11, 2025
    1.0
    Worst McDonald's in Portland. Food sucks, service sucks, atmosphere sucks
  • RP
    Randall Poulin
    Oct 19, 2025
    2.0
    Not sure why they think their food is so special that it has to cost $24 for two people to get a big Mac meal. We both ate at Chipotle last night for the same money and the food was absolutely delicious and fresh with enough to eat again at lunch today. And for the same money I got a lousy big Mac and some cold Frenn fries wow not again.
  • KK
    Keith Knuuti
    Oct 9, 2025
    3.0
    It's McDonald's, so you know what you're getting. This location has a nice play area for kids. The staff seemed pretty motivated, and did a nice job locating the groups for table orders . There's a decent amount of parking for a place that's in a pretty driving oriented area, as St. John St is less retail-oriented than Congress St.
  • JH
    Jo-Ann Hemper
    Oct 7, 2025
    5.0
    Very clean & quick service.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 332 Saint John St, Portland?

McDonald's is open daily from 6:00 AM to 9:00 PM.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open daily from 6:00 AM to midnight.