Brand Certified
McDonald's
3.5(895 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1208 Forest Ave, Portland, ME
04103, United States
Certified by McDonald's • Mar 01, 2026
(207) 797-4820
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
895 reviews
5 stars
300
4 stars
189
3 stars
196
2 stars
86
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude or condescending staff, with many expressing frustration over poor customer service experiences.
Food Consistency
There were numerous complaints about incorrect orders, cold food, and overall inconsistency in food quality.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms, which were described as filthy and poorly maintained.
Operational Hours
Customers noted that the restaurant often closed earlier than advertised, leading to frustration for those trying to visit.
Positive Experiences
Despite the negative feedback, some customers praised the speed of service and the quality of food during certain visits.
- JSJustin SelmerFeb 12, 20261.0The man in the morning at the first window is the most condescending person of my day. He goes out of his way to correct whatever you say. EVERY SINGLE DAY. If you call it an online order he will correct you to say "of you mean mobile". If the next day you say mobile he will correct you to the opposite. I have never had a person go out of their way to talk like this to people. This irritates me so much so that I try to drive to Falmouth when I have time. I can Yell my 2 digit order number clear as day and he is guaranteed to cut me off or correct me?!?!?! He's a middle aged white man and there is no language barrier. He's the only person throughout my day that feels the need to correct me. If he was one of my employees this behavior I would terminate him. His only job is hospitality to take my order and take my money. Instead he makes me feel hostile and annoyed to start my morning. I do not experience this at another food place even with multilingual speakers.
- ESErick SplettstoesserFeb 2, 20262.0Color me surprised, they gave me someone else’s order, found it typical at the drive through here, about the 3rd time its happened but I figured a big Mack and a order of fries come to about the same price as 3 regular cheese burgers, at least it was hot and good
- ACAshley CarterJan 21, 20264.0Clean and fast service.
- JLJamie LeaDec 24, 20253.0Cold food order wasn't right , barley could understand me or me to them...
- MBMaine Pro BuildersNov 30, 20251.0This is th worst fast food service I’ve have every dealt with Imagina asking for w manger and th us s d you smoke who has no description or self validation to deal with there own Problems
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
What time does the drive-thru open and close?
The drive-thru is available every day from 6:00 AM to 11:00 PM.
When can I get delivery from this McDonald's?
Delivery service is available daily from 6:00 AM to 10:30 PM.
How can I order from McDonald's for delivery or pickup?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's mobile app available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer drive-thru service?
Yes, this location has a drive-thru available daily from 6:00 AM to 11:00 PM.
What services are provided at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby dining options are near McDonald's at 1208 Forest Ave, Portland?
Nearby dining options include Subway for sandwiches and Al Huda Restaurant for Middle Eastern cuisine, offering customers variety in food choices near McDonald's.
Are there any nearby services that customers might find helpful before or after visiting McDonald's?
Yes, customers can visit Portland Dry Cleaners for laundry services or Sweet Dirt: Recreational Cannabis Dispensary if interested in cannabis products, all located near McDonald's.
Is there nearby parking or gas station for convenience when visiting McDonald's?
There is a Sunoco Gas Station nearby where customers can refuel their vehicles conveniently before or after their visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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