Dunkin'

3.8
625 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
325 Saint John St, Portland, ME
04102, United States

Hours

Reviews

3.8
625 reviews
5 stars
301
4 stars
132
3 stars
70
2 stars
25
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rudeness and unprofessionalism.

Product Quality

Many customers express dissatisfaction with the quality of drinks and food, citing issues like incorrect orders, poorly made drinks, and unsanitary conditions.

Cleanliness

Several reviews mention cleanliness issues, particularly with tables and bathrooms, impacting the overall dining experience.

Order Accuracy

There are frequent complaints about incorrect orders and a lack of attention to detail when preparing drinks and food.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and inattentive, with some customers feeling ignored.
  • JG
    JERZ G.
    5 days ago
    3.0
    Some staff are not friendly.
  • BH
    Bruce Harvey
    Dec 30, 2025
    1.0
    Way to institutionalized the old Dunkin' Donuts was much better more personal people were relatable
  • AL
    A lev
    Dec 23, 2025
    5.0
    After stopping at the Dunkin in S. Portland tonight that was closed, I made my way over to this location and was pleasantly surprised to see two happy employees ready to help me and my coffee experience, Maggie is an excellent supervisor and deserves a raise!
  • JS
    Jay Stephens
    Dec 9, 2025
    5.0
    Polite staff and VERY clean bathrooms!
  • VB
    Victoria Brown
    Nov 17, 2025
    1.0
    Disgusting hot coffee drinks made for us, staff seemed clueless on how to deliver any sort of half decent customer service and make Dunkin drinks. Horrible 🤢

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Portland, ME?

Dunkin' in Portland, ME is open daily from 4:00 AM to 9:00 PM on most days, with slightly earlier closing at 8:00 PM on Wednesdays and Sundays.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals, featuring coffee, espresso, breakfast sandwiches, and donuts.