Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted issues with rude staff and poor customer service experiences.
Order Accuracy
Several customers reported incorrect orders and issues with drink preparation.
Speed of Service
Many reviews mentioned long wait times and slow service, particularly during busy hours.
Product Quality
Feedback indicated inconsistency in product quality, with some customers enjoying the coffee while others found it weak or improperly made.
Cleanliness and Environment
Some customers appreciated the cleanliness and friendly atmosphere, while others noted issues like fruit flies and loud employees.
MB
Matthew Butler
Jan 23, 2026
1.0
Worst dunkin ever
Didn't put any flavor or sweet n low in my coffee
Bummersville
WH
William Heffner
Jan 18, 2026
3.0
They were out of iced black tea. Only had green tea. I don't like green tea.
DS
Dana Sherman
Nov 26, 2025
4.0
I came here to get a sandwich but they're stove was out of order so I bought a whoopie pie. The view getting back into my truck was spectacular if your vehicle is pointed towards the mountains!
SL
Shannon LeClair
Nov 22, 2025
2.0
I understand as a manager myself when things get busy. To the woman with short dark hair, please work on your attitude. You were rude, add the RBF and you gave the vibe even you didn’t want to be there. If you don’t want to be, why would we? Also, talking smack about your customers in front of customers, really bad taste lady. You don’t belong in customer service.
MS
Michael Squires
Nov 10, 2025
1.0
Too much ice in large ice coffee, not a lot of coffee almost filled to the top with ice.