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Dunkin'

3.8
(209 reviews)

Business Details

601 Warren Ave, Portland, ME
04103, United States
(207) 772-6474
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
601 Warren Ave, Portland, ME
04103, United States

Hours

Reviews

3.8
209 reviews
5 stars
89
4 stars
51
3 stars
28
2 stars
15
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted issues with rude staff and poor customer service experiences.

Order Accuracy

Several customers reported incorrect orders and issues with drink preparation.

Speed of Service

Many reviews mentioned long wait times and slow service, particularly during busy hours.

Product Quality

Feedback indicated inconsistency in product quality, with some customers enjoying the coffee while others found it weak or improperly made.

Cleanliness and Environment

Some customers appreciated the cleanliness and friendly atmosphere, while others noted issues like fruit flies and loud employees.
  • MB
    Matthew Butler
    Jan 23, 2026
    1.0
    Worst dunkin ever Didn't put any flavor or sweet n low in my coffee Bummersville
  • WH
    William Heffner
    Jan 18, 2026
    3.0
    They were out of iced black tea. Only had green tea. I don't like green tea.
  • DS
    Dana Sherman
    Nov 26, 2025
    4.0
    I came here to get a sandwich but they're stove was out of order so I bought a whoopie pie. The view getting back into my truck was spectacular if your vehicle is pointed towards the mountains!
  • SL
    Shannon LeClair
    Nov 22, 2025
    2.0
    I understand as a manager myself when things get busy. To the woman with short dark hair, please work on your attitude. You were rude, add the RBF and you gave the vibe even you didn’t want to be there. If you don’t want to be, why would we? Also, talking smack about your customers in front of customers, really bad taste lady. You don’t belong in customer service.
  • MS
    Michael Squires
    Nov 10, 2025
    1.0
    Too much ice in large ice coffee, not a lot of coffee almost filled to the top with ice.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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