Brand Certified
Dunkin'
3.9(257 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1412 Congress St, Portland, ME
04102, United States
Certified by Dunkin' • Mar 01, 2026
(207) 774-0030
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
257 reviews
5 stars
132
4 stars
51
3 stars
26
2 stars
14
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is overwhelmingly positive, with many customers praising the warm and welcoming atmosphere, although some reviews mention rude or unprofessional behavior from certain employees.
Order Accuracy
Several customers reported issues with incorrect or incomplete orders, indicating a need for improvement in order accuracy.
Speed of Service
While many reviews highlight quick service, there are notable complaints about long wait times during busy periods.
Cleanliness
Some customers appreciated the cleanliness of the location, but there were also reports of unsanitary conditions, particularly regarding food items.
- AJAshlee Johnson4 days ago2.0I pass 4 Dunkins on the way to work. If I forget to stop this is my last chance before getting to work. I can say with absolute confidence this Dunkin is the skimpiest with their food. The hot chocolate is super watered down compared to the other 3 places I often stop at. Also the loaded hash browns, this specific location at 1412 Congress has the least amount of queso cheese on their hash browns, not even enough to get on every hash brown. Disappointing since the prices are more than the other locations mainly because of its location.
- ALAshley LibbyJan 31, 20265.0If I could give 100 stars I would! I've been to other locations where your barely acknowledged...wheres theres no connection, or a warm welcome. Theres always a positive vibe, friendly staff, always sparking conversations... its how every place should be when u walk in. I appreciate you guys!!! N Yes...this is "Ashley L" ...😆😆
- JLJasmine LopezJan 7, 20265.0This is my favorite Dunkin ever. The staff is always so delightful. They are super fast, and the product is always delicious.
- RTRoaring TwentiesDec 6, 20255.0Mell is always so wonderful and chill to talk to on mornings. I really appreciate the extra effort she puts in to making customers feel welcome.
- BBBraxtonNov 29, 20252.0It took 20 minutes for 3 coffees
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' at 1412 Congress St, Portland, ME?
Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 6:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' provides delivery service but does not offer curbside pickup at this location.
What special holiday drinks and menu items are currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, which offers a fast grab-and-go experience including drive-thru orders.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location offers a drive-thru service for customer convenience.
Are there any nearby supermarkets near Dunkin' where I can shop after grabbing coffee?
Shaw's Supermarket is located nearby, making it easy for you to shop for groceries before or after visiting Dunkin'.
What banks are located near Dunkin' for convenient financial services?
TD Bank and Bank of America Financial Center are close to Dunkin', offering ATM and banking services nearby.
Which nearby health and medical centers can I find close to Dunkin'?
Nearby health facilities include Mercy Physical Therapy Center, Northern Light Mercy Lymphedema Care, and Northern Light Mercy Physical Therapy.
Are there other coffee shops near this Dunkin' location?
Yes, there are other coffee shops nearby such as another Dunkin' and Dunkin Donuts, providing additional options for coffee and donuts.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website