Dunkin'

3.6
326 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
1 City Center, Portland, ME
04101, United States

Hours

Reviews

3.6
326 reviews
5 stars
147
4 stars
61
3 stars
29
2 stars
23
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unwelcoming service, with many experiences highlighting long wait times and incorrect orders.

Staffing Issues

Many reviews indicated that the location is often understaffed, leading to poor service and increased wait times.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and trash, contributing to a negative dining experience.

Mixed Food Quality

While some customers enjoyed the food and coffee, others reported issues with incorrect orders and food preparation.
  • JD
    J Decesaro
    Dec 9, 2025
    3.0
    The 2 Cashiers were rude made the wrong order and said they can't make it hot dropped my food in bag and there careless they don't greet u and very slow not welcoming just mess really trash overflowing people sleeping at 3 tables trash on floor
  • IS
    Isaac Sprague
    Dec 3, 2025
    1.0
    Took 15 minutes to make a breakfast sandwich
  • TC
    Tanner Crockett
    Nov 5, 2025
    2.0
    Don’t come here if you’re ordering in person they don’t care about you
  • CR
    cierra rowe
    Nov 4, 2025
    1.0
    Always given the wrong coffee. Workers talk more than work. Was given whipped cream instead of cold foam???
  • KL
    Karissa Lozenski
    Oct 15, 2025
    1.0
    Left without even making a purchase. The two employees couldn’t be bothered with greeting us, letting us know they’d be with us in a few. Nothing. Store was completely empty.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Portland, ME?

Dunkin' is open Monday to Saturday from 5:30 AM to 6:00 PM, and on Sundays from 7:00 AM to 5:00 PM.

Does Dunkin' in Portland offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.