Brand Certified
Dunkin'
3.6(329 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1 City Center, Portland, ME
04101, United States
Certified by Dunkin' • Mar 01, 2026
(207) 774-7004
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
329 reviews
5 stars
148
4 stars
61
3 stars
29
2 stars
24
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Staffing Issues
Many reviews highlighted understaffing as a significant problem, leading to overwhelmed employees and poor customer experiences.
Positive Employee Recognition
Some customers praised individual employees for their hard work and positive attitudes, especially when they were the only staff member present.
Inconsistent Experience
The quality of food and service varied greatly, with some customers enjoying their experience while others had significant complaints.
- GCGwen ConlonJan 20, 20265.0every time i go to this dunkin, i always see the same employee working her butt off alone! she’s always got a positive attitude and the speediest service. i wish i caught her name because she made my day today as she does on a routinely basis. shouts out to her! i hope she sees this because she’s a rockstar!
- JJJordanJan 18, 20261.0I went in today and got my order wrong for the 5th time at my 5th visit here by the 2 women that regularly work there. I asked today for 1 Boston cream donut and 1 maple donut and even after repeating and handing back the donuts they gave me 4 times they still didn't give me the correct donuts even though I payed for them. This Dunkin is the worst location I have been to out of hundreds by very, very far. Please hire people that speak English and understand it when it's spoken to them especially when the English is the items on your menu. Would give service and atmosphere both 0 as well as the overall restaurant if possible. Please fix your staff. Hell even hire me I'll outwork both of them.
- JDJ DecesaroDec 9, 20253.0The 2 Cashiers were rude made the wrong order and said they can't make it hot dropped my food in bag and there careless they don't greet u and very slow not welcoming just mess really trash overflowing people sleeping at 3 tables trash on floor
- ISIsaac SpragueDec 3, 20251.0Took 15 minutes to make a breakfast sandwich
- CRcierra roweNov 4, 20251.0Always given the wrong coffee. Workers talk more than work. Was given whipped cream instead of cold foam???
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Portland, ME?
Dunkin' is open Monday to Saturday from 5:30 AM to 6:00 PM, and on Sundays from 7:00 AM to 5:00 PM.
Does Dunkin' in Portland offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What kind of food and beverages does Dunkin' serve?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers meals for breakfast, lunch, and brunch.
Are there any seasonal or special menu items currently available?
Yes, Dunkin' is featuring holiday season items such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Can I order ahead using a mobile app?
Yes, you can order ahead quickly using the Dunkin' mobile app, available on both iOS and Android platforms.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit card payments for your convenience.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at Dunkin' Portland, ME for customers.
What nearby places can I visit around Dunkin' in Portland, ME?
Nearby places include the Portland Press Herald corporate office, Bay Club Fitness gym, and The Works Cafe bakery and restaurant—perfect spots to visit before or after enjoying a meal at Dunkin'.
Are there any media or entertainment venues close to Dunkin'?
Yes, you can visit several nearby radio stations like WBLM and WCYY, as well as the Portland House of Music and Events venue nearby for entertainment options.
What dining options are available near Dunkin' for a varied experience?
Nearby dining includes Tic Taco for Mexican and Latin American cuisine, Bubble Maineia for Asian food, and City Deli for sandwiches and catering services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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