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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Portland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and mistakes in orders.
Speed
Many customers appreciate the quick service, especially during busy hours, although some report slow drive-thru times.
Order Accuracy
There are frequent complaints about incorrect orders, particularly with coffee and food items, indicating a need for better training and consistency.
Cleanliness
Feedback on cleanliness is varied, with some customers noting a clean environment while others report dirty conditions.
Staff Attitude
While some reviews highlight friendly and helpful staff, others mention unprofessional behavior and lack of attentiveness.
LL
Lori Langley
Oct 24, 2025
5.0
Always a pleasure
MS
Michael Smith
Sep 30, 2025
4.0
It's what we would expect from Dunkin' Donuts, great coffee
MH
Mark Hussey
Aug 30, 2025
4.0
Friendly service.
SS
SCP
Jun 29, 2025
2.0
There seems to be a consistent theme of speediness rather than quality. Just need a few tweaks to get everyone on the same page. I would assume it’s the leadership that is causing this issue bc I have seen so many people go in and out, but there are still the same problems. One of the problems is the cream cheese, I pay money for it! Before sending an order off, be sure to double check everything to ensure consistency. Once it’s mastered, then you work on the timing. Coming from a loyal customer, and a former drive thru barista, I just want to see you succeed!
Updating as of 07/06: omfg if anything the service has gotten worse. Idk if yall got new employees or something, but half my order was wrong. Please train to become a TEAM!!
MR
Moby Richard
Jun 18, 2025
5.0
Friendly staff and good coffee at a fair price. Can't beat that!
What are the regular operating hours of Dunkin' in Portland, ME?
Dunkin' in Portland, ME, is open every day from 4:00 AM to 9:00 PM.
Does Dunkin' in Portland, ME offer delivery and pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What specialties does Dunkin' serve at this Portland location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location have a drive-thru service?
Yes, the Dunkin' at 1378 Washington Ave in Portland, ME features a drive-thru for convenient service.
Are there any seasonal or special menu items available at this Dunkin' location?
Yes, during the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher at this Dunkin'.
How can I order ahead from Dunkin' in Portland, ME?
You can order ahead using the Dunkin' mobile app available on Apple's App Store and Google Play, or order online through their website.
What nearby places can I visit before or after enjoying coffee at Dunkin'?
Nearby you can visit USPS for postal services, Dollar General for shopping, or enjoy a meal at Amato's Italian Restaurant.
Are there fitness centers close to Dunkin' in Portland, ME?
Yes, EA Fitness and Performance gym is located nearby for those interested in fitness activities before or after their visit to Dunkin'.
What other food options are available near Dunkin' at 1378 Washington Ave?
You can find Taco Bell for Mexican food, Portland House of Pizza, and North Deering Tavern offering American and pizza options near Dunkin'.
Does Dunkin' in Portland welcome families and offer Wi-Fi?
Yes, this Dunkin' location welcomes families and offers free Wi-Fi for customers.