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Dunkin'

3.5
(319 reviews)

Business Details

1385 Maine St, Poland, ME
04274, United States
(207) 813-5055
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1385 Maine St, Poland, ME
04274, United States

Hours

Reviews

3.5
319 reviews
5 stars
132
4 stars
53
3 stars
48
2 stars
26
1 star
60

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including incorrect drinks and missing items.

Service Speed

Many reviews highlighted slow service, with long wait times reported both in-store and at the drive-thru.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, contributing to a negative experience.

Product Quality

Customers expressed dissatisfaction with the quality of drinks and food, mentioning burnt coffee and poorly made items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and highlighted positive interactions.
  • RZ
    Rudi Van Zyl
    5 days ago
    5.0
    Best Dunkin in Maine!
  • ML
    meghan lerman
    Feb 7, 2026
    1.0
    Don’t go after 12pm on the weekends if you want a good cup of coffee. It is only the weekend and/or afternoon shift that has a couple of young guys who run that place and have ZERO clue how to make regular iced coffee. So much so that this weekend they come to the drive thru window to ask you if that looks right or is it too dark or light. My reply- it’s straight up milk dude. Done with this location. EVERY WEEKEND!!!
  • SD
    Sylas Desjardins
    Dec 31, 2025
    2.0
    Every time I use this, Dunkin’ Donuts, my drinks get handed to me with nearly a quarter of it missing every single time. It almost looks like somebody took gulps out of my drinks. I just went there for lunch today and ordered a Matcha latte, loaded, hashbrowns, And a bacon, egg and cheese. How did every single item come to me incorrect? I did not get the loaded hashbrowns, I got a wake up wrap with chipotle aïoli in it. The bacon egg and cheese came out burned. And I asked for almond milk in my Matcha latte, I got regular milk and now my stomach is going to be upset for the rest of the day because I didn’t realize until I left, Because I didn’t double check my order in the store because it took them nearly 20 minutes to complete it… The person behind taking my order seemed less than impressed to have a customer in front of him.
  • DB
    Deanna Boynton
    Nov 2, 2025
    1.0
    Ordered a drink... tag on it says caramel swirl and cream, I ordered caramel swirl made with whole milk. So I pull in a spot to go in and have them fix it But.... doors are locked at 7:30 am so now I have to wait in the drive thru line AGAIN. I get to the window and be like hey I ordered this with milk and it was made cream not only does the tag say cream but I can taste the difference. Can i get this remade.... She says no it wasn't, I caught it just before she put cream in it... the tag is just incorrect. So she just stood there and stared at me as I'm holding the cup up to the window. Window then closes and she walks off. Needless to say coffee went in the trash and I went to another dunkin. Posting this daily maybe just maybe they will try to do better next time!
  • JC
    Jacob Corbin
    Oct 31, 2025
    1.0
    Kids from the high-school constantly geeking out in there everytime I go there my drink somehow gets messed up I got a blueberry day dream from there and they managed to put wayyyyyyyy to much milk oat milk or what ever they use in it I've had it before and this thing made me gag yall got the color right but learn how to make your own drinks and food before hiring new employees bc damn ew brother won't be going back lost my business 100% also update ur damn phone beyond mad when I got home and wasn't able to get ahold of you and it says ur number is in ellsworth Maine couldnr even enjoy my drink that I payed $6 for

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Poland, ME?

Dunkin' in Poland, ME is open Monday through Saturday from 4:00 AM to 7:00 PM, and on Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Poland, ME offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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