Dunkin'

3.5
315 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1385 Maine St, Poland, ME
04274, United States

Hours

Reviews

3.5
315 reviews
5 stars
131
4 stars
52
3 stars
47
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong drink preparations.

Service Speed

Many reviews highlighted slow service, with long wait times in both drive-thru and in-store.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, impacting their overall experience.

Product Quality

Feedback indicated inconsistent quality of drinks and food, with some customers receiving poorly made items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and highlighted positive interactions.
  • SD
    Sylas Desjardins
    Dec 31, 2025
    2.0
    Every time I use this, Dunkin’ Donuts, my drinks get handed to me with nearly a quarter of it missing every single time. It almost looks like somebody took gulps out of my drinks. I just went there for lunch today and ordered a Matcha latte, loaded, hashbrowns, And a bacon, egg and cheese. How did every single item come to me incorrect? I did not get the loaded hashbrowns, I got a wake up wrap with chipotle aïoli in it. The bacon egg and cheese came out burned. And I asked for almond milk in my Matcha latte, I got regular milk and now my stomach is going to be upset for the rest of the day because I didn’t realize until I left, Because I didn’t double check my order in the store because it took them nearly 20 minutes to complete it… The person behind taking my order seemed less than impressed to have a customer in front of him.
  • DB
    Deanna Boynton
    Nov 2, 2025
    1.0
    Ordered a drink... tag on it says caramel swirl and cream, I ordered caramel swirl made with whole milk. So I pull in a spot to go in and have them fix it But.... doors are locked at 7:30 am so now I have to wait in the drive thru line AGAIN. I get to the window and be like hey I ordered this with milk and it was made cream not only does the tag say cream but I can taste the difference. Can i get this remade.... She says no it wasn't, I caught it just before she put cream in it... the tag is just incorrect. So she just stood there and stared at me as I'm holding the cup up to the window. Window then closes and she walks off. Needless to say coffee went in the trash and I went to another dunkin. Posting this daily maybe just maybe they will try to do better next time!
  • JC
    Jacob Corbin
    Oct 31, 2025
    1.0
    Kids from the high-school constantly geeking out in there everytime I go there my drink somehow gets messed up I got a blueberry day dream from there and they managed to put wayyyyyyyy to much milk oat milk or what ever they use in it I've had it before and this thing made me gag yall got the color right but learn how to make your own drinks and food before hiring new employees bc damn ew brother won't be going back lost my business 100% also update ur damn phone beyond mad when I got home and wasn't able to get ahold of you and it says ur number is in ellsworth Maine couldnr even enjoy my drink that I payed $6 for
  • RR
    Ryan
    Oct 31, 2025
    5.0
    It was just too damn early and if I didn't have my coffee, I was gonna go nuckin futs!! Thank god I found my dunkin' donuts....
  • AL
    audrey leonard
    May 6, 2017
    3.0
    Like the people. Food isnt bad

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Poland, ME?

Dunkin' in Poland, ME is open Monday through Saturday from 4:00 AM to 7:00 PM, and on Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Poland, ME offers both delivery and curbside pickup services.