Dunkin'

3.5
313 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poland, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1385 Maine St, Poland, ME
04274, United States

Hours

Reviews

3.5
313 reviews
5 stars
130
4 stars
52
3 stars
47
2 stars
25
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Mixed feedback on staff demeanor; some customers praised friendly service while others noted rudeness and lack of engagement.

Product Consistency

Many reviews highlighted issues with drink quality and order accuracy, with complaints about drinks being poorly made or incorrect.

Cleanliness and Environment

Some customers appreciated the cleanliness of the location, while others mentioned issues with the availability of menu items.

Customer Loyalty

Despite negative experiences, some customers expressed loyalty to the brand and specific employees who provided exceptional service.
  • DB
    Deanna Boynton
    Nov 2, 2025
    1.0
    Ordered a drink... tag on it says caramel swirl and cream, I ordered caramel swirl made with whole milk. So I pull in a spot to go in and have them fix it But.... doors are locked at 7:30 am so now I have to wait in the drive thru line AGAIN. I get to the window and be like hey I ordered this with milk and it was made cream not only does the tag say cream but I can taste the difference. Can i get this remade.... She says no it wasn't, I caught it just before she put cream in it... the tag is just incorrect. So she just stood there and stared at me as I'm holding the cup up to the window. Window then closes and she walks off. Needless to say coffee went in the trash and I went to another dunkin. Posting this daily maybe just maybe they will try to do better next time!
  • JC
    Jacob Corbin
    Oct 31, 2025
    1.0
    Kids from the high-school constantly geeking out in there everytime I go there my drink somehow gets messed up I got a blueberry day dream from there and they managed to put wayyyyyyyy to much milk oat milk or what ever they use in it I've had it before and this thing made me gag yall got the color right but learn how to make your own drinks and food before hiring new employees bc damn ew brother won't be going back lost my business 100% also update ur damn phone beyond mad when I got home and wasn't able to get ahold of you and it says ur number is in ellsworth Maine couldnr even enjoy my drink that I payed $6 for
  • RR
    Ryan
    Oct 31, 2025
    5.0
    It was just too damn early and if I didn't have my coffee, I was gonna go nuckin futs!! Thank god I found my dunkin' donuts....
  • JN
    Jaden Noel
    Jun 5, 2025
    5.0
    The staff there are nice and understandable people
  • RC
    Ric Carter
    Feb 8, 2020
    5.0
    Come on, it's Dunkin'. You either love it or you don't. Personally, I do ☕

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Poland, ME?

Dunkin' in Poland, ME is open Monday through Saturday from 4:00 AM to 7:00 PM, and on Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Poland, ME offers both delivery and curbside pickup services.