At Danforth’s Down Home Supermarket we love good food. And we love that we are an independent family-owned grocery store allowing us to bring in the products our customers have come to expect. We invite you to visit one of our two neighborhood supermarkets in Hermon and Pittsfield for a great selection of fresh produce, quality meats, delicious bakery and deli items and everything else on your shopping list. Each department has been thought through thoroughly making sure we offer the foods our shoppers want. Our meat departments cut and grind fresh meat every day and can custom cut meat to your specifications. Complementing our meat department is a fully stocked, fresh from-the-ocean seafood department that includes Maine lobsters.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.