Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with missing items or incorrect orders, particularly with mobile orders.
Customer Service
Feedback on customer service was mixed; some praised friendly staff while others reported rude or unhelpful interactions.
Cleanliness
The location was frequently noted for its cleanliness, including the dining area and bathrooms.
Speed of Service
Customers experienced inconsistent service speed, with some noting quick service while others complained about long wait times.
Food Quality
Opinions on food quality varied, with some praising fresh items while others criticized cold or poorly prepared food.
DF
Deborah Fragel
2 days ago
1.0
This was a terrible experience. Cold over cooked burgers, cold fries. I live 4 hours north in Madawaska and was so looking forward to a visit to McDonald's. Never again.
BH
Bruce H
Nov 10, 2025
1.0
Got home and my daughter opened her happy meal to find her bag of apples opened an some had been ate, along with only 3 nuggets out of a six peace,
WB
Wesley Brewer
Nov 1, 2025
5.0
I highly appreciate this location when I'm on my way home at 1am. They have gotten my order right everytime and the customer service is always awesome in my opinion. Great crew and quality in my experience.
LL
Lance
Oct 5, 2025
1.0
The last couple times I've placed a mobile order this week a decent portion of the order has been completely missing, and the app doesn't even let you report missing items... Like i can understand every once in a while messing up order but not near consistently missing entire portions of the order
GW
Gamer World
Oct 5, 2025
5.0
Whoever was on the phone at McDonald’s at 4:13 am your chill also no whoever’s on the phone. You should give them a raise.
What are the operating hours for McDonald's in Old Town, ME?
McDonald's in Old Town, ME is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's. You can order online via their delivery URL.
Is there a drive-through available at the McDonald's on 993 Stillwater Ave?
Yes, the McDonald's at 993 Stillwater Ave features a 24/7 drive-through service.
What are the payment options accepted at this McDonald's?
This McDonald's accepts payment by American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I pick up my order curbside at this McDonald's location?
Yes, curbside pickup is available as part of their pickup and delivery services.
Are there mobile apps available to order from McDonald's?
Yes, you can order through the McDonald's app available on iOS and Android, or via their quick order link.
Where is this McDonald's located?
This McDonald's is located at 993 Stillwater Ave, Old Town, ME 04468, United States.
What are some nearby places of interest to McDonald's at 993 Stillwater Ave?
Nearby places include the Governor's Restaurant Old Town, Dunkin', College Ave Car Wash, and Old Town Recreation Center, where customers can explore dining, coffee, car services, and recreation before or after visiting McDonald's.
How can nearby transit or services help me when visiting McDonald's?
If you're visiting McDonald's, nearby landmarks like the US Post Office and Maine Savings Federal Credit Union can help you navigate the area. After your meal, you might also stop by the bike path for outdoor activity or the Herbert Sargent Community Center for recreation.
Are there other food options near this McDonald's?
Yes, nearby food options include Riverside House of Pizza for Italian cuisine and Governor's Restaurant and Bakery for American dishes and baked goods, providing variety around your visit to McDonald's.