Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences vary widely, with some staff being friendly and efficient while others display rudeness and lack of professionalism.
Order Accuracy
Many customers reported frequent issues with incorrect orders, particularly with coffee and food items.
Wait Times
Customers consistently noted long wait times, especially during busy hours, leading to frustration.
Food Quality
The quality of food items, particularly bacon and bagels, has been criticized for being stale or improperly prepared.
Cleanliness
The establishment is generally noted for being clean, contributing positively to the overall experience.
LJ
Lee J
Dec 9, 2025
1.0
I just wanted some bacon! I stop in a couple times a week at the end of work and usually get a hot chocolate and some snackn bacon. The past three or four weeks the bacon is either really stale or I squeeze the bag and it literally crumbles into bacon bits. So this time I went in placed my order and even asked politely if I could get some that wasn't old or burnt the lady takes my order said yeah no problem and then never even told the person who is making my order what I asked. I get it but I know damn well if one of them came in and placed an order they would be asking for it to be made fresh I just think there should be some kind of minimum standard when serving food and if you can't get bacon right one of the easiest things to make aside from maybe a scrambled egg then I'm not expecting much from their other items. Please do better.
NO
Nehal Omar
Oct 12, 2025
5.0
Quick Service and plenty of Parking outside.
SL
Stacey LaChance
Oct 8, 2025
1.0
Never received such rude service at a Dunkin Donuts. Ever. The tall young man that waited on me acted like I was such a bother getting donuts and a coffee. Last time I checked thats what is served here. Spent over $25 here and regretted stopping at all. 10/8/25@11:50 in the morning, Naples Maine. He needs an attitude check or perhaps a better fitting job
DH
Donna Hajjar
Oct 5, 2025
5.0
We loved the mini stuffed everything bagels 🥯
RJ
Rick J
Sep 26, 2025
3.0
I totally give up on Dunk's all of them. Why can't any give the service commiserate with the prices they charge! Nothing worse than a cold, not-toasted bagel with 1/2 lb of cream cheese. And the coffee, YUCK forget the creamm. does anyone read the order placed....do better, DD!