Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Naples, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are inconsistent, with some praising friendly staff while others report rude behavior and poor customer service.
Order Accuracy
Many customers express frustration over incorrect orders, with a significant number reporting that their requests are frequently misunderstood or not fulfilled.
Wait Times
Customers frequently mention long wait times, particularly during busy hours, leading to dissatisfaction with the overall experience.
Food Quality
Feedback on food quality is mixed, with some enjoying the offerings while others complain about stale or improperly prepared items.
Staff Friendliness
Despite some negative experiences, several reviews highlight friendly and helpful staff, particularly during peak times.
SH
Shelby H
Feb 15, 2026
2.0
Overall decent experience, but the lady with red hair was completely out of line. Extremely rude to her employees, who were doing nothing wrong at all. I've seen her act like this for over three years now, and it's getting insane. She needs to grow up, and stop being such a wretch
LJ
Lee J
Dec 9, 2025
1.0
I just wanted some bacon! I stop in a couple times a week at the end of work and usually get a hot chocolate and some snackn bacon. The past three or four weeks the bacon is either really stale or I squeeze the bag and it literally crumbles into bacon bits. So this time I went in placed my order and even asked politely if I could get some that wasn't old or burnt the lady takes my order said yeah no problem and then never even told the person who is making my order what I asked. I get it but I know damn well if one of them came in and placed an order they would be asking for it to be made fresh I just think there should be some kind of minimum standard when serving food and if you can't get bacon right one of the easiest things to make aside from maybe a scrambled egg then I'm not expecting much from their other items. Please do better.
NO
Nehal Omar
Oct 12, 2025
5.0
Quick Service and plenty of Parking outside.
SL
Stacey LaChance
Oct 8, 2025
1.0
Never received such rude service at a Dunkin Donuts. Ever. The tall young man that waited on me acted like I was such a bother getting donuts and a coffee. Last time I checked thats what is served here. Spent over $25 here and regretted stopping at all. 10/8/25@11:50 in the morning, Naples Maine. He needs an attitude check or perhaps a better fitting job