Dunkin'

3.6
339 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Madison, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
164 Main St, Madison, ME
04950, United States

Hours

Reviews

3.6
339 reviews
5 stars
146
4 stars
59
3 stars
41
2 stars
33
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude staff and poor customer service, with many experiences of incorrect orders.

Order Accuracy

A significant number of reviews mentioned that orders were often wrong, leading to frustration among customers.

Speed of Service

Many customers noted long wait times in both the drive-thru and inside the store, indicating a need for improved efficiency.

Staff Training

Feedback highlighted a lack of proper training among staff, resulting in inconsistent service and product quality.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted enjoyable products.
  • MW
    Mary Williams
    Oct 26, 2025
    3.0
    They are not all properly trained. Sometimes things are made right and other times you get something completely wrong.
  • AW
    Aaliyah Wright
    Aug 11, 2025
    1.0
    I’m currently pregnant so I have pregnancy brain I messed up my order and instead of just letting it be they were screaming she doesn’t have enough money for it screaming it was a mixup and then said no she just doesn’t have the money for it over and over again. Maybe I’m just sensitive right now but I don’t think so. It’s how they should’ve handled the situation. Also ordered the wrong thing because I felt like I was rushed.
  • BS
    bagel shmagel
    Jul 10, 2025
    1.0
    this dunkin sucks the girls working were rude and didn't know how to do their jobs, gave us the wrong stuff even after asking us what we ordered multiple times.
  • SP
    Sweet Pea
    Jun 2, 2025
    5.0
    America runs on Dunkin. Because it is just that great of a business .
  • HB
    Howard Brown
    Oct 3, 2019
    5.0
    Coffee fresh

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Madison, ME?

Dunkin' in Madison, ME is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in Madison serve breakfast and lunch?

Yes, Dunkin' serves breakfast, lunch, and brunch to satisfy your craving.