Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
608 reviews
5 stars
162
4 stars
126
3 stars
117
2 stars
71
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently noted unsanitary conditions, including dirty tables, restrooms, and sticky floors.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
While some reviews praised the food as standard McDonald's fare, many others reported cold or poorly prepared items.
Staffing Issues
Several reviews mentioned understaffing, contributing to long wait times and poor service experiences.
- HCHailey CarterNov 13, 20251.0Absolutely horrible customer service. The red head manger was beyond rude. I had a mobile order for the drive thru but I had ordered it 20 mins ago and the line was wrapped around the building so I went inside instead to pick it up. Well the manager did not like that and was incredibly rude. She mumbled rude comments about me to other workers, rolled her eyes, and tossed the bag of food on the counter without saying anything. We spent $70 here for lunch for our family. Will not be coming back because of her.
- RWRobert WoodwardNov 4, 20254.0A cozy place not like one of the larger McDonald's but every bit as good with a good staff.
- A3Anomaly 382Nov 1, 20253.0Constantly out of regular items. If you drive up to a curbside delivery double check your order. They leave out/forget things all the time.
- ABAlan BerryOct 29, 20251.0The redhead manager "unsure of her name" is very ignorant. 0 customer service or people skills. Terrible manager talking to customers/employees the way she does..
- BDBill DonavanOct 25, 20251.0Horrible service. Orders are constantly screwed up. If you order curbside pickup be prepared to just be straight up forgotten about. If you pre order and go through the drive through be prepared to be told to pull to the side and be forgotten about. You would be better served going to Hannaford’s across the street and shoveling a cold can of beefaroni down your throat that giving this awful establishment more money
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 30 Dublin Street, Machias?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
When is the drive-thru at McDonald's in Machias available?
The drive-thru is open every day from 5:00 AM until midnight.
What are the delivery hours for McDonald's in Machias?
Delivery is available daily from 6:00 AM to 11:30 PM.
Which payment options are accepted at McDonald's in Machias?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's online or via an app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, or use the online ordering link.
What services does McDonald's offer at the Machias location?
Services include Drive-Thru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi.
What types of food can I expect at McDonald's in Machias?
McDonald's offers a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, and frozen yogurt made with quality ingredients.
What nearby parks can I visit when going to McDonald's in Machias?
Quoddy Head State Park is nearby where you can enjoy outdoor activities before or after your meal at McDonald's.
Are there convenient stores or pharmacies near McDonald's in Machias?
Yes, Walgreens and Rite Aid, both pharmacies and convenience stores, are located close to the McDonald's at 30 Dublin Street.
What other food and dining options are near McDonald's in Machias?
Nearby dining options include Jo's World Famous Schnitzel Wagon (German restaurant), Obadiah's Bohemian Cafe, and Angie's Comfort Kitchen food truck and diner.