Dunkin'

3.5
256 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lewiston, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
420 Main St, Lewiston, ME
04240, United States

Hours

Reviews

3.5
256 reviews
5 stars
110
4 stars
44
3 stars
29
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and disrespectful behavior from staff, particularly the manager, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over the lack of attention to detail.

Product Quality

Mixed reviews on food and drink quality, with some customers enjoying their coffee while others reported stale or poorly prepared items.

Cleanliness and Environment

Some reviews noted cleanliness issues within the store, while others appreciated the inviting atmosphere.

Staff Friendliness

A few customers highlighted positive interactions with friendly staff, contrasting with the overall negative feedback.
  • KB
    kitty bailey
    Dec 7, 2025
    1.0
    Coffee tastes like it has tobacco in it even with sugar. Manager threatened to call the cops on someone a few days agoe aswell
  • TT
    ToT
    Dec 7, 2025
    1.0
    Tho the restoraunts regular staff are lovely and kind however the manager of the place has been disrespectful and non accommodating. On many days I have visited the Cafe and she has targeted one specific person. I don't know why because she didn't do anything. Just sitting there enjoying her purchase as another customer. Later on they started to kick this poor girl out early in the evenings and even went as far as to ban her completely. This girl seems to have a friend but this manager doesn't say anything about her so I'm not sure why she's so disrespectful.
  • AC
    April Caron
    Nov 18, 2025
    1.0
    Seriously grossest Dunkin sandwich I've ever had. Almost $6 for a maple sugar bacon sandwich I would not give to my dog. It won't let me post a pic here but legit DISGUSTING! My coffee was delicious though but 2 disgusting raw bacon sandwiches overrules the coffee for review.
  • CA
    Crystal Arrowood
    Nov 2, 2025
    1.0
    Maybe you should update your hours since your employees think it's okay to yell at customers saying we don't open till 5 and even after they walked away could still hear her screaming we don't open till 5
  • EY
    Elaina Young
    Oct 27, 2025
    1.0
    Just placed an order through the drive-thru tried to convert my points. The lady didn't know what she was doing and converted 6 coffees and took all my points, and then lies about it. So annoyed with this place.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Lewiston, ME?

Dunkin' in Lewiston, ME is open every day from 4:00 AM to 9:00 PM.

Can I order Dunkin' products for delivery in Lewiston?

Yes, Dunkin' offers delivery services in Lewiston with daily availability from 4:00 AM to 9:00 PM.