Dunkin'

3.8
389 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lewiston, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
741 Sabattus St, Lewiston, ME
04240, United States

Hours

Reviews

3.8
389 reviews
5 stars
189
4 stars
68
3 stars
55
2 stars
24
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of exceptional and poor service experiences, with some praising the staff's friendliness and efficiency, while others noted rudeness and long wait times.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect items or poorly made drinks.

Cleanliness

Several customers mentioned cleanliness issues, particularly with the bathrooms and food preparation areas.

Management Issues

Feedback indicated concerns about management practices, with some customers criticizing the management style and treatment of employees.

Product Quality

While some customers enjoyed the coffee and donuts, others reported inconsistencies in taste and quality, including burnt coffee and incorrect drink preparations.
  • ZA
    zoe aube
    Nov 2, 2025
    1.0
    I stopped at the Sabattus Street Dunkin’ on my way back from a drive. It is not my usual location, and after this visit it never will be. From the very beginning, the service was awful. I waited a long time before anyone even took my order. When someone finally did, I ordered my usual breakfast sandwich with a couple of simple modifications. The girl taking the order seemed annoyed and acted like she wanted nothing to do with her job. There was no friendliness or personality at all. When I got to the window, the young man handling payments could not have been more uninterested. No smile, no greeting, just blank stares. I tried to ignore it until I opened my food and saw that my sandwich was made completely wrong. To make matters worse, there was a hair inside. Absolutely disgusting. I drove back around to let them know, and instead of apologizing or even asking what was wrong, the guy just grabbed the food, slammed the window shut, and walked away. When I received the replacement sandwich, I decided to check it before leaving. Sure enough, there was another hair. This one was even longer and darker than the first. At that point I was completely done. The level of care and cleanliness at this location is beyond unacceptable. I took my business to my regular Dunkin’ on Center Street in Auburn, where the staff was kind, professional, and smiling. They remade my food perfectly with no hesitation. The difference between the two locations was night and day. Save yourself the frustration and stay far away from the Sabattus Street Dunkin’. It is not worth the wait, the attitude, or finding hair in your food.
  • CV
    Cora Voet
    Oct 19, 2025
    5.0
    favorite dunkin, impeccable service
  • CT
    cecilia tapanes
    Jul 27, 2025
    5.0
    most wonderful service ever and the clear audio from the machine was very helpful.
  • TT
    Tammy
    Jul 1, 2025
    3.0
    Staff was great; pleasant and quick with the orders. Can't just use the bathroom. They keep it locked and t they won't give you a key, they have to unlock it for you. Bathroom was filthy, trash on floor, trashcan broken.
  • JE
    Jacob Estes
    Aug 17, 2017
    5.0
    Garbage

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Lewiston, ME?

Dunkin' in Lewiston, ME is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.