Dunkin'

3.8
391 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lewiston, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
741 Sabattus St, Lewiston, ME
04240, United States

Hours

Reviews

3.8
391 reviews
5 stars
191
4 stars
68
3 stars
55
2 stars
24
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and long wait times.

Order Accuracy

Many customers express frustration with incorrect orders, including wrong items and poorly made drinks.

Cleanliness

Several reviews mention unsanitary conditions, particularly in the bathrooms, impacting overall customer satisfaction.

Management Issues

Concerns about management practices and employee treatment have been raised, suggesting a need for better training and oversight.

Product Consistency

Customers report inconsistencies in food and drink quality, with some items being poorly prepared or not meeting expectations.
  • ZA
    zoe aube
    Nov 2, 2025
    1.0
    I stopped at the Sabattus Street Dunkin’ on my way back from a drive. It is not my usual location, and after this visit it never will be. From the very beginning, the service was awful. I waited a long time before anyone even took my order. When someone finally did, I ordered my usual breakfast sandwich with a couple of simple modifications. The girl taking the order seemed annoyed and acted like she wanted nothing to do with her job. There was no friendliness or personality at all. When I got to the window, the young man handling payments could not have been more uninterested. No smile, no greeting, just blank stares. I tried to ignore it until I opened my food and saw that my sandwich was made completely wrong. To make matters worse, there was a hair inside. Absolutely disgusting. I drove back around to let them know, and instead of apologizing or even asking what was wrong, the guy just grabbed the food, slammed the window shut, and walked away. When I received the replacement sandwich, I decided to check it before leaving. Sure enough, there was another hair. This one was even longer and darker than the first. At that point I was completely done. The level of care and cleanliness at this location is beyond unacceptable. I took my business to my regular Dunkin’ on Center Street in Auburn, where the staff was kind, professional, and smiling. They remade my food perfectly with no hesitation. The difference between the two locations was night and day. Save yourself the frustration and stay far away from the Sabattus Street Dunkin’. It is not worth the wait, the attitude, or finding hair in your food.
  • CV
    Cora Voet
    Oct 19, 2025
    5.0
    favorite dunkin, impeccable service
  • CT
    cecilia tapanes
    Jul 27, 2025
    5.0
    most wonderful service ever and the clear audio from the machine was very helpful.
  • BK
    Brandon Kimball
    Feb 14, 2018
    2.0
    If they could get your order correct and stir your iced coffee then they would be alright.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Lewiston, ME?

Dunkin' in Lewiston, ME is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.