Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lewiston, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
220 reviews
5 stars
100
4 stars
37
3 stars
27
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Wait Times
Customers consistently mentioned long wait times, particularly during peak hours, affecting their overall satisfaction.
Product Availability
Several reviews highlighted issues with product availability, often running out of popular items early in the day.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
- SBShelly BradstreetNov 5, 20253.0I visit this Dunks every morning and a couple of afternoons every week. My 6:30am hot coffee is great 98% of the time. However my afternoon coffee has been terrible over the past couple of months. Also, the other day I overheard them whisper “shit we are out of coffee I think”. I waited a minute or so and they handed me out my medium hot coffee so I assumed they had coffee. I got to work and took a sip and it was the grossest lukewarm cup of coffee that must have been sitting there forever. I get that not every cup is going to be perfect but to purposefully give a customer an item that you know is bad is karma worthy. Lack of integrity is worst than bad customer service. I’ve changed my afternoon coffee run to another Dunks.
- AGAdrian GonzalezAug 6, 20251.0A donut shop that’s usually out of flavors two hours after open…hmmm. Staff is usually pretty nice but pretty annoyed that this is the fifth time in a week that they either didn’t have any or had a single one early morning.
- JWJeron WatsonJul 27, 20251.0Sat in the drive thru for 3 mins said hello got a we will be right with you mind you there was only one person in front of me. It’s always something this place whether it’s service or the order isn’t made right
- PHPaula HitchcockAug 22, 20195.0Renard is amazing with his customer service skills! My order was done quickly. Ice coffee perfect!
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Lewiston, ME?
This Dunkin' is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Where is this Dunkin' located?
It is located at 828 Lisbon St, Androscoggin, Lewiston, ME 04240, USA.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android devices.
What are some of the specialty items offered at this Dunkin'?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for fast and convenient service.
What holiday beverages are currently featured at this Dunkin'?
The holiday menu includes the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can nearby places like Promenade Mall benefit customers visiting this Dunkin'?
Customers visiting Dunkin' can stop by Promenade Mall nearby for shopping before or after enjoying their meal or coffee at Dunkin'.
Are there other dining options near this Dunkin' location?
Yes, nearby dining options include The Pit Bar and Grill (American barbecue), Margaritas (Mexican cuisine), Papa John's Pizza, Burger King, Popeyes Louisiana Kitchen, Golden City (Chinese and Asian cuisine), and The Olive Branch Cafe (Vegan).
What nearby services can assist customers with pharmacy and postal needs near Dunkin'?
CVS Pharmacy nearby can assist with pharmacy and retail needs, and the UPS Access Point location offers courier and shipping services close to Dunkin'.