Dunkin'

3.6
223 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lewiston, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
828 Lisbon St, Lewiston, ME
04240, United States

Hours

Reviews

3.6
223 reviews
5 stars
102
4 stars
38
3 stars
27
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to dissatisfaction.

Coffee Quality

While some enjoyed the coffee, others complained about it being lukewarm or poorly made.

Wait Times

Several reviews mentioned long wait times, particularly during peak hours.

Staff Friendliness

Some customers praised specific staff members for their friendliness, but this was inconsistent across reviews.
  • SB
    Shelly Bradstreet
    Nov 5, 2025
    3.0
    I visit this Dunks every morning and a couple of afternoons every week. My 6:30am hot coffee is great 98% of the time. However my afternoon coffee has been terrible over the past couple of months. Also, the other day I overheard them whisper “shit we are out of coffee I think”. I waited a minute or so and they handed me out my medium hot coffee so I assumed they had coffee. I got to work and took a sip and it was the grossest lukewarm cup of coffee that must have been sitting there forever. I get that not every cup is going to be perfect but to purposefully give a customer an item that you know is bad is karma worthy. Lack of integrity is worst than bad customer service. I’ve changed my afternoon coffee run to another Dunks.
  • AG
    Adrian Gonzalez
    Aug 6, 2025
    1.0
    A donut shop that’s usually out of flavors two hours after open…hmmm. Staff is usually pretty nice but pretty annoyed that this is the fifth time in a week that they either didn’t have any or had a single one early morning.
  • JW
    Jeron Watson
    Jul 27, 2025
    1.0
    Sat in the drive thru for 3 mins said hello got a we will be right with you mind you there was only one person in front of me. It’s always something this place whether it’s service or the order isn’t made right

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Lewiston, ME?

This Dunkin' is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.