Dunkin'

Reviews

• GR

  Gaby Rodriguez

  Apr 7, 2026
  1.0
  I go in there regularly at least twice a week if not more. I get the same two drinks a large Dunkalatte and a medium Chai Latte. One coffee one not. Today a newer girl tall, darker skin, poofy hair messed up our drinks which was obvious due to the colors of the drinks being off. And she tried to argue with me about the drinks being right and had an attitude when asked to remake them. Very bad experience and a different worker made the new drinks correct so thank you to that worker but that other girl needs to learn that she makes mistakes and needs to have a better attitude in customer service. I never raised my voice and stay very nice especially since they don’t usually mess up my order.
• SW

  Sarah Wallace

  Apr 6, 2026
  1.0
  I just came through.I asked simple questions, you guys still part of the franchise that owns the battles.Your employees can't answer that.Are you tell them what happened in that I got the order made twice and it was made it correctly both times I've tried to call through to your sabbata store for 20 minutes and I was able to drive across town hall on phone with corporate before anyone would address me or to have to go into the store and I said they had not answered their phone and I need help reaching out cause I want to refund because they're not giving me the correct food that I ordered. They told me there was no manager there was no shift leader. And they refused to help and told me to get out for pointing out that I used to work for your company and I know what stores are owned by this franchise and I know that the original store issue is a franchise issue, the moment I started yelling and pointing out what they were doing was illegal. Then the girl was, I didn't kick you out, but the guy did And\n They refused to allow me to talk to anyone in management. Meanwhile, I'm the problem you need to make sure your employees know who they work for what franchise they work for and what the proper way to deal with things is when a customer comes in and says you gave me the wrong food, I want a refund, you don't kick them out for saying you didn't do your job right? You fix the problem. I would have been fired if I was still an employee of your company and responded in that way to a customer fire, your mail.I left 15 minutes ago.It's Monday 4:30 April 4th.He's there now you have a wonderful day
• SD

  Sue DeGroot

  Apr 1, 2026
  5.0
  The clerk at the window was super cheerful and happy! Very contagious personality!
• MM

  Mike McDonald

  Mar 13, 2026
  1.0
  Service was good but lately has gone down hill Messed up orders and very slow service
• ML

  Marc Lazure

  Mar 3, 2026
  5.0
  Very quick and friendly

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