Dunkin'

3.7
233 reviews
Decked Out Lattes
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Business Details

291 Carl Broggi Highway, Lebanon, ME
04027, United States
(207) 457-6888
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lebanon, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
291 Carl Broggi Highway, Lebanon, ME
04027, United States

Hours

Reviews

3.7
233 reviews
5 stars
114
4 stars
39
3 stars
21
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently negative perception of service.

Food Quality

Many reviews highlighted issues with food quality, including burnt items, incorrect orders, and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, many others experienced unprofessional behavior and negative attitudes from employees.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including flies around food items and dirty service areas.

Inconsistent Experience

Customers noted a lack of consistency in order accuracy and food preparation, with some positive experiences overshadowed by frequent complaints.
  • AH
    Alan Hogan
    Oct 14, 2025
    1.0
    Ruined my day when I asked for a bacon egg and cheese on a croissant only to get an english muffin
  • KW
    Kristy Willette
    Sep 27, 2025
    2.0
    Atmosphere was dirty, customer service was slow ignored me for first five minutes waiting in lobby, then took order wrong.
  • JM
    john mohr
    Sep 20, 2025
    2.0
    Service was great. Food was burnt. Both items.
  • KM
    kat mayhew
    Jun 21, 2025
    1.0
    if i could rate a 0 i would, forgot half my order and then gave me attitude about it when i came in to ask where it was, then some woman lied about having served my car and handing out our bags only to find it on the counter and shove it in my face! awful service, awful attitudes.
  • CK
    crystal Kimball
    Jun 7, 2025
    1.0
    The experience i had this morning at the lebanon dunkin donuts in maine was less than stellar. It was very unprofessional. I drive for uber eats, I was there to pick up an order for a customer who ordered online. I arrived at the store at 10:23 the order was supposed to be ready by 10:29, I stood there for 25 minutes after I asked about the order. An employee asked what I was waiting on and I politely answered. Another female employee told the other employee that it would be a few minutes as door dash is not priority. I responded to her mumbling under her breath that statement that I was not rushing her. This employee purposely kept skipping making the uber order until she emptied the store. So customers that order online are not a property to this establishment? This customer had to wait over an hour to receive his order because she felt door dash and uber orders are not priority! This was very unprofessional of her especially saying that stuff with a store full of customers. I don't have names of employee as none have name tags.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Lebanon, ME?

Dunkin' in Lebanon, ME is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery or curbside pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services for convenient ordering.