Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some meals being cold or improperly prepared, while others praised freshness and taste.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Many customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Staff Interactions
Some reviews mentioned friendly and helpful employees, particularly highlighting individual staff members who provided excellent service.
MC
Monica Carrera
3 days ago
2.0
I waited on the drive thru window more than 5 minutes for my food .
AR
Alisha Rolon
Feb 4, 2026
1.0
If I could give this negative stars I would. I eat McDonald’s frequently enough that I never get sick from it. I got a double cheeseburger and I should have known I would get food poisoning the second I noticed the obscene amount of grease on my burger. I had driven my aunt 2 hours to York Hospital, only to contract food poisoning on my lunch break and after going back to the hospital I then had to wait hours to drive my aunt home who was fresh out of surgery. This took an already exhausting day and made it absolutely miserable. I called the next day to AT LEAST get refunded and nobody ever bothered to call me back. Horrible customer service & even worse food, DO NOT EAT HERE.
MT
M. Trevino
Jan 21, 2026
3.0
3.5 overall, food was fast but on the luke warm side, ate inside today, establishment was quiet and clean, workers were polite and helpful, overall good experience.
WC
Wayne Clapper
Jan 16, 2026
1.0
BIG MAC WITH NO SAUCE AGAIN! OFDERS ARE ALEAYS WRONG!
KD
Kimberly Dyer
Dec 18, 2025
1.0
Awful! "Hi there ma'am, the receipt tape on the kiosk is out when you get a moment."
"No, actually its jammed and I know."
Okay then. Didnt say anything and went to our seat. My son sat down and I went to the restroom. Finished my business and no toilet paper - wonderful. Went back up front and kindly stated "sorry to bother again but there is no toilet paper in the second stall when you get a moment" "okay" she replied.
I asked my son if he has heard our name be called or table number - he replied no. Then she comes around the corner, throws our bag on the table and says "after 7pm we dont do table service" and walks off. Awful service start to finish.