Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Service quality is inconsistent, with reports of both friendly and rude staff, long wait times, and issues with order accuracy.
Cleanliness
Multiple reviews highlight poor cleanliness, including dirty tables and bathrooms, contributing to a negative dining experience.
Food Temperature
Food temperature varies significantly; some customers received cold or improperly cooked items, while others reported fresh and hot meals.
Customer Experience
Overall customer experience is mixed, with some praising the staff and service while others express frustration over long waits and poor handling of complaints.
Ordering Process
Customers are divided on the use of self-service kiosks, with some preferring traditional ordering methods and others finding the kiosks efficient.
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Chloe
Nov 17, 2025
5.0
Morgan is one of the best employees I have ever seen ever of any establishment I've ever been in. The care and dedication he displayed on a Monday night, I've never seen anything like it, real King stuff. You can tell he's on that grind and making sure everyone is happy. If being a phenomenal employee and a nice person was illegal, Morgan would be the FBI's most wanted because of how amazing he is. If you come to McDonald's and see Morgan here trust and know you will be taken care of and leave very happy.
HC
Hailey Carroll
Nov 2, 2025
1.0
Just ordered through door dash…. Ordered two 10 pieces only got 1… no straws couldn’t enjoy slurpee… no sauce I added with nuggets and fries… cookies missing… ice was in my drink when I said no ice it was really flat …. Please follow instructions better thanks
ZZ
zakk zublok
Oct 18, 2025
1.0
Very bad service never come agen
JP
Jane Plank
Oct 17, 2025
5.0
Vickie waits on me almost every day! She doesn’t so friendly and always delivers what I ask for.!!!