McDonald's

3.6
969 reviews
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Business Details

335 US Rte 1, Kittery, ME
03904, United States
(207) 439-0301
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
335 US Rte 1, Kittery, ME
03904, United States

Hours

Reviews

3.5
958 reviews
5 stars
317
4 stars
245
3 stars
183
2 stars
70
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising helpful staff while others reported rude or apathetic service.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Consistency

Food quality varied significantly; some customers received fresh and hot meals, while others reported cold or incorrect orders.

Employee Performance

Certain employees, like Morgan and Vickie, received high praise for their exceptional service, contrasting with reports of unprofessional behavior from others.
  • ZZ
    Zachary Zebrowski
    Dec 28, 2025
    5.0
    The teenagers that worked here were very helpful.
  • SK
    Sydney Knowles
    Dec 20, 2025
    5.0
    The manager is so wonderful. He was able to get me the breakfast sausage burrito even though they haven’t had any prepped since this morning. He was so kind and took care of business professionally. I have to say this location is always on spot with food being fresh, fast service, and kind employees. Thank you for making my stressful shopping day much better!
  • KD
    Kimberly Dyer
    Dec 18, 2025
    1.0
    Awful! "Hi there ma'am, the receipt tape on the kiosk is out when you get a moment." "No, actually its jammed and I know." Okay then. Didnt say anything and went to our seat. My son sat down and I went to the restroom. Finished my business and no toilet paper - wonderful. Went back up front and kindly stated "sorry to bother again but there is no toilet paper in the second stall when you get a moment" "okay" she replied. I asked my son if he has heard our name be called or table number - he replied no. Then she comes around the corner, throws our bag on the table and says "after 7pm we dont do table service" and walks off. Awful service start to finish.
  • MS
    Mason Sawyer
    Dec 8, 2025
    1.0
    MY EXPERIENCE WAS HORRIBLE! EMPLOYEES WERE THROWING FOOD IN MY FACE! THE ICE CREAM MACHINES WERE DOWN AND ALL I WANTED WAS A SWEET TREAT! I ENDED UP GETTING A BIG MAC AND THEY FORGOT MY BURGER!!
  • CC
    Chloe
    Nov 17, 2025
    5.0
    Morgan is one of the best employees I have ever seen ever of any establishment I've ever been in. The care and dedication he displayed on a Monday night, I've never seen anything like it, real King stuff. You can tell he's on that grind and making sure everyone is happy. If being a phenomenal employee and a nice person was illegal, Morgan would be the FBI's most wanted because of how amazing he is. If you come to McDonald's and see Morgan here trust and know you will be taken care of and leave very happy.
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Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Kittery, ME?

McDonald's in Kittery is open daily from 6:00 AM to 1:00 AM for dine-in service.

When can I use the drive-thru at this McDonald's?

The drive-thru is available every day from 6:00 AM to 1:00 AM.