Dunkin'

4.0
275 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kennebunk, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
45 Portland Rd, Kennebunk, ME
04043, United States

Hours

Reviews

4.0
275 reviews
5 stars
135
4 stars
65
3 stars
35
2 stars
16
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly and efficient staff while others experienced rudeness and incompetence.

Order Accuracy

There were numerous complaints about incorrect orders, with some customers receiving the wrong items or having to wait for corrections.

Consistency

While many customers enjoyed the food and drinks, others noted inconsistency in taste and quality, particularly with coffee.

Wait Times

Customers frequently mentioned long wait times, especially in the drive-thru, though some noted that the service was efficient despite the lines.

Staff Attitude

Feedback highlighted a divide in staff attitudes, with some customers experiencing friendly interactions while others encountered rude behavior.
  • RH
    Rob Hogan
    Nov 1, 2025
    1.0
    No donuts, regularly. I won't go back cause they never have anything in stock, just coffee.
  • UP
    Uchizi Phakati
    Oct 27, 2025
    4.0
    I placed a big order ahead of time at this Dunkin’ and had such a great experience. Everything was ready right on schedule, perfectly packed, and exactly as I requested. The staff was organized, friendly, and clearly work really well together, you can tell this location is well run. It made the whole process quick and stress-free. Definitely one of the best Dunkin’ locations I’ve been to!
  • LG
    Lauren Gangi
    Sep 30, 2025
    1.0
    I go here every day, order the same things and it never taste the same. Constantly have to go back and ask them to remake it. I’ve had this store and other stores heat up the bacon and now they’re telling me that I can do it on my own because they don’t want to.
  • LW
    Lauren Warner
    Sep 21, 2025
    1.0
    This one has the rudest staff ever! Older woman next to me was forced to use kiosk order system... because the woman at the counter waived her away from ordering... apparently the worker did not speak English.... then an English speaking attendant came to the counter and was really rude to the customer... not cool! You can do better DD!!
  • RF
    Richard Frost
    Aug 27, 2025
    5.0
    So Im sitting outside this Dunkins at 130PM on Aug 27, 2025, eating a sub I got from the store next door. I'm in my Army uniform as I'm active duty here in Maine, doing drug prevention work with youth coincidentally. 4 young kids, about 12 or so, on bikes and scooters come rolling by. They go into the Dunkins and come out a minute later. I just happen to hear one of them say to his buddy, "I asked them and they said yes." Not sure what they were talking about. A minute later, they come over and present me with a Boston Creme, and thank me for my service! Clearly, they had asked the Dunkins staff if they could have a donut to give to me, and the staff gave it to them to give to me. Thank you to the 4 kids for the thoughtful gift, and thank you to the young staff at this store for empowering these even younger kids to be able to make this gesture. Seriously, well done!

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Kennebunk, ME?

Dunkin' is open daily from 4:30 AM to 7:00 PM.

Can I order Dunkin' products through a mobile app?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.