Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kennebunk, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported a mix of excellent and poor service, with some praising friendly and efficient staff while others experienced rudeness and incompetence.
Order Accuracy
There were numerous complaints about incorrect orders and inconsistencies in food and drink preparation, leading to customer dissatisfaction.
Wait Times
Many customers noted long wait times, especially during peak hours, although some appreciated the speed of service despite the lines.
Product Availability
Several reviews mentioned frequent shortages of menu items, particularly donuts, which frustrated regular customers.
Cleanliness and Safety
Concerns were raised about cleanliness and food safety practices, particularly regarding staff hygiene and the state of the dining area.
KM
Keeper Merrill
Feb 12, 2026
4.0
Go a few times a week and on Sundays always and they know my order!
KG
kelly gavin
Dec 21, 2025
1.0
Worst time ever took over 30 minutes to get our order. Was wrong the first time had to go back in. Staff was making food and touching their phone between orders (worse thing to do phones so many germs.) will make someone sick I get they were busy but on a food safety level it’s not okay the sugar and milk station was built up could cause cross contamination
RH
Rob Hogan
Nov 1, 2025
1.0
No donuts, regularly. I won't go back cause they never have anything in stock, just coffee.
UP
Uchizi Phakati
Oct 27, 2025
4.0
I placed a big order ahead of time at this Dunkin’ and had such a great experience. Everything was ready right on schedule, perfectly packed, and exactly as I requested. The staff was organized, friendly, and clearly work really well together, you can tell this location is well run. It made the whole process quick and stress-free. Definitely one of the best Dunkin’ locations I’ve been to!
LG
Lauren Gangi
Sep 30, 2025
1.0
I go here every day, order the same things and it never taste the same. Constantly have to go back and ask them to remake it. I’ve had this store and other stores heat up the bacon and now they’re telling me that I can do it on my own because they don’t want to.