Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jay Subway® Restaurant at 254 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Order Accuracy
Many reviews highlighted consistent problems with incorrect orders and missing items.
Food Quality
While some customers enjoyed the food, there were multiple complaints about spoiled ingredients and unsatisfactory meal preparation.
Cleanliness
The restaurant was generally noted as clean, but there were instances of unsanitary practices reported.
Staff Performance
Some employees received praise for their friendliness and efficiency, but overall staff performance was inconsistent.
MP
Matt Poorman
Feb 7, 2026
1.0
Stopped by got a sandwich. Later had fraudulent charges to my account that is never used. Traced back to this store. Filing reports on Monday. They should look into this stealing debit card information
MW
michael willey
Dec 27, 2025
1.0
Was gonna leave a nasty review about how the sandwich maker was on his personal phone the entire time while doing my sandwich he had it held in the collar of his shirt with it on speaker talking in another language talk about unprofessional mixed with crappy customer service probably why I only got 5 pickles on a 3 ingredient sandwich when I asked for extra but hey based on the reviews this place has been going down hill for a while should of taken it as a sign when i had my last bad experience at this same location
MR
Manda Reis
Nov 20, 2025
2.0
The Subway down the street from me used to be one of my favorite places to go. The food was always really good, and I loved stopping by. But lately, things just haven’t been the same. They have a drive-thru, and sometimes you can sit there for 20 minutes with no response at all. And when I do get my food, I’ve had items missing from my order more than once. When they’re actually on top of things, the food is great — it’s just not as consistent as it used to be.
RR
Riley
Sep 5, 2025
1.0
I rarely write reviews, but I've never been to a subway which has been so consistently wrong with every order I place. Today, I drove 50 mins just TRYING to get my actual, correctly made, ~$30 subway order. My original two subs? The sauces on them were switched, and the sandwiches were completely soaked.
Oh, and don't think about calling and explaining that you're already home, and asking if you can simply get them replaced tomorrow, they'll tell you that you have to bring them back now if you want anything to be done about them.
The workers inside? Very nice to speak to. Their policy on fixing their sandwiches? Absolutely atrocious.
Literally, go to Dunkin or McDonald's, at least if they mess up they'll write your name down for when you come in the next day. Or literally go to any other subway, just not this one.
Oh, by the way, after driving those 50 minutes to get our food fixed, it turns out replacement sub is STILL wrong 🫠 Didn't find out until I just got home.
Subway is located at 254 Main St, Franklin, Jay, ME 04239, USA.
What are the operating hours of Subway in Jay, ME?
Subway is open Monday to Friday from 9:00 AM to 10:00 PM, and on Saturday and Sunday from 8:00 AM to 9:00 PM.
What types of meals does Subway in Jay serve?
Subway serves breakfast, lunch, and dinner.
Does Subway in Jay offer in-store pickup or delivery services?
Yes, Subway offers in-store pickup and convenient delivery options.
Can I order Subway online and what is the menu URL?
Yes, you can order online at https://subway.com/en-us/restaurant/12583-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=12583&utm_campaign=evergreen-2020 which also provides the menu.
Does Subway in Jay provide catering services?
Yes, Subway offers catering services to help with any catering needs.
Is there drive-through service available at Subway in Jay?
Yes, Subway has drive-through service available.
What are some nearby food options around Subway in Jay?
Nearby food places include Sweet Scoops LLC (ice cream and smoothies), La Fleurs Restaurant (American cuisine and dive bar), Yiannis House of Pizza, and New Wah Garden (Chinese and Asian cuisine).
Where can I find health and wellness services near Subway in Jay?
Foothills Chiropractic, Keiran Chiropractic, Keiran Chiropractic PA, and Tea & Feet Reflexology offer chiropractic, massage, and reflexology services nearby.
What local amenities near Subway in Jay might customers want to visit?
Customers might visit Hannaford Supermarkets for groceries, Spruce Mountain Pharmacy for prescriptions, or Jay Plaza for various professional services and shopping.
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