Subway

3.7
205 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jay Subway® Restaurant at 254 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
254 Main St, Jay, ME
04239, United States

Hours

Reviews

3.7
205 reviews
5 stars
92
4 stars
48
3 stars
16
2 stars
13
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders and missing items.

Food Quality

While some customers enjoyed the food, there were multiple complaints about spoiled ingredients and unsatisfactory sandwich preparation.

Cleanliness

The restaurant was noted for being clean, but there were concerns about food handling practices.

Staff Performance

Some staff members received praise for their friendliness and efficiency, while others were criticized for poor service and attitude.
  • MW
    michael willey
    Dec 27, 2025
    1.0
    Was gonna leave a nasty review about how the sandwich maker was on his personal phone the entire time while doing my sandwich he had it held in the collar of his shirt with it on speaker talking in another language talk about unprofessional mixed with crappy customer service probably why I only got 5 pickles on a 3 ingredient sandwich when I asked for extra but hey based on the reviews this place has been going down hill for a while should of taken it as a sign when i had my last bad experience at this same location
  • MR
    Manda Reis
    Nov 20, 2025
    2.0
    The Subway down the street from me used to be one of my favorite places to go. The food was always really good, and I loved stopping by. But lately, things just haven’t been the same. They have a drive-thru, and sometimes you can sit there for 20 minutes with no response at all. And when I do get my food, I’ve had items missing from my order more than once. When they’re actually on top of things, the food is great — it’s just not as consistent as it used to be.
  • RM
    Riley Mills
    Sep 5, 2025
    1.0
    I rarely write reviews, but I've never been to a subway which has been so consistently wrong with every order I place. Today, I drove 50 mins just TRYING to get my actual, correctly made, ~$30 subway order. My original two subs? The sauces on them were switched, and the sandwiches were completely soaked. Oh, and don't think about calling and explaining that you're already home, and asking if you can simply get them replaced tomorrow, they'll tell you that you have to bring them back now if you want anything to be done about them. The workers inside? Very nice to speak to. Their policy on fixing their sandwiches? Absolutely atrocious. Literally, go to Dunkin or McDonald's, at least if they mess up they'll write your name down for when you come in the next day. Or literally go to any other subway, just not this one. Oh, by the way, after driving those 50 minutes to get our food fixed, it turns out replacement sub is STILL wrong 🫠 Didn't find out until I just got home.
  • EQ
    Eva Quinn
    Aug 11, 2025
    1.0
    I waited for five minutes at the store in Jay, Maine, with no employee in the store. I walked around the store where the employee ANDREW was yelling on the phone to somebody very aggressively. He looked at me and said what do you want? I told him I was picking up a DoorDash, she told me it didn’t exist and kept yelling at me when I told him he was being unprofessional and rude He never gave me the DoorDash.

Frequently Asked Questions About Subway

Where is Subway in Jay, ME located?

Subway is located at 254 Main St, Franklin, Jay, ME 04239, USA.

What are the operating hours of Subway in Jay, ME?

Subway is open Monday to Friday from 9:00 AM to 10:00 PM, and on Saturday and Sunday from 8:00 AM to 9:00 PM.