Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with many expressing frustration over being asked to park and wait for their orders.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or poorly prepared food, while others reported fresh and hot meals.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, particularly from management, impacting the overall customer experience.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices relative to the quality of food and service, feeling that it was not worth the cost.
JJ
Justin
Feb 17, 2026
1.0
The incompetence this place displays on a consistent basis is shocking. Parked for 10 minutes, pink haired lady comes out and practically throws food into my car. Missing parts of order. More expensive than ever with worse and slower service.
HL
Heather Lofthus
Jan 21, 2026
1.0
I live 5 minutes away from this McDonald's. In the past I was told by a manager if I hit the "I'm here" button on the mobil app before breakfast ended that I would still get my order. I hit the button at 10:23am I pulled up at 10:29am. Of course there was a car in front of me so I got to the window right as the lunch menu pulled up. And they did not honor my order. This maybe to much information but I have a 2 year old I have to get ready and he pooped right before I was going to leave which caused me to be late. I should not be punished for being a parent. And then I went to Dunkin Donuts instead. Though I can't blame the employees for this policy. McDonald's Corporate: this policy is unfair and cruel! There should at least be a 15 minute grace period for breakfast even if only for mobile orders. I miss all day breakfast. And breakfast should end at 11am at least.
BW
Burt Whittier
Jan 18, 2026
1.0
Waited in line for 20 mins for a hot coffee while being ignored by staff to take order. Seems way under staffed and the amount of mobile ordering is taking away from live in-person customers!! If you cant walk in or use drive through then your service should come AFTER people waiting online. I would definitely NOT recommend this place until service is to customers is changed
MM
Michael
Jan 17, 2026
1.0
My husband (this is his Google account, hence the name) went to McDonald’s earlier to grab our breakfast I ordered thru the app. When he got home we realized we never got the apple juice we paid for and also don’t get the correct ice coffee. I ordered a large FRENCH vanilla coffee and got a regular one. I don’t have the time to go there today to correct this situation. It’d be appreciated to get a free lg coffee and apple juice next time we come in since we technically did pay for them and didn’t receive.
MW
michael willey
Jan 17, 2026
2.0
What is the sense of ordering online if you don't start cooking until I arrive which means the wait I was trying to avoid by ordering online is senseless and this has happened many times not just a one off oh and donna sucks at her job the other day during a rush I had 4 drinks and the person at the window said hold on I'll get you a drink holder then went to get one I assume the stash out front was just empty I overheard Donna ask him what he was doing then said "next time just say we're out" I was about to make a seen and realized it just wasn't worth it Donnas attitude sucks and I've seen it a few times
What are the operating hours for McDonald's in Jay, ME?
McDonald's in Jay, ME operates daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at 6 Commercial Way?
Delivery is available every day from 5:00 AM to 10:30 PM.
Does McDonald's offer a drive-thru service and what are its hours?
Yes, McDonald's offers a drive-thru service open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's food online or through an app?
You can order McDonald's food online via their delivery URL or through their mobile apps available on both Apple App Store and Google Play Store.
What payment options are accepted at McDonald's in Jay, ME?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any mobile ordering or curbside pickup options at this McDonald's location?
Yes, McDonald's offers curbside pickup and mobile ordering services.
Which nearby places could I visit before or after dining at McDonald's in Jay?
Nearby points of interest include the Police Department, Androscoggin Bank, Dollar Tree, and New Wah Garden Chinese Restaurant, which you might find convenient or enjoyable to visit before or after your meal.
Is there a grocery store close to McDonald's for convenient shopping?
Yes, Hannaford Supermarkets is nearby, making it easy to combine dining at McDonald's with grocery shopping.
Are there local services near McDonald's that could be useful to customers?
Several local services are close by, including Jay Fire & Rescue, Kachnovich Land Surveying, and Mainely Customs for automotive detailing and car wash needs.
Where can I find McDonald's official menu and rewards information online?
The full menu can be viewed online at McDonald's official website, and you can join MyMcDonald's Rewards to earn points for free food.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: