Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houlton Subway® Restaurant at 289 North St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported slow service, with long wait times and staff appearing overwhelmed or untrained.
Food Quality
While many customers enjoyed the sandwiches, there were complaints about stale ingredients, poor food safety practices, and inconsistent quality.
Staff Attitude
Reviews indicated a mix of friendly and rude staff, with some customers noting a lack of enthusiasm and professionalism among employees.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling by staff.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer frustration.
PB
Patty Buttler
Dec 24, 2025
2.0
The guy we had was a rude person he was angry he threw covers shamed doors he threw the sandwichs he took out vegetables and threw them in the cooler, then threw the the covers on the floor, he made a sandwich and then he forgot chicken and open it and dumb the chicken on the sandwich and wrapped it back up,, when I asked where his helpers were he said I'm the only one here,, he went out to have a cigarette and when he came back he didn't wash his hands and made a sandwich Gross,, he was not a happy person,, very angry person should not be working with the public we were there on Thursday the 18th around 1 to 1:30,, I ask for the meal of the day and he didn't listen to me and made two big sandwiches we took them we didn't argue with him,, it seems every time we go in there your workers are in a bad mood,, and tables are dirty it's very sad,,
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Claire Thompson
Dec 19, 2025
4.0
Quick service and good sandwiches.
SS
SpockAndYourMom69
Oct 6, 2025
2.0
My friend and I waited for 30 minutes at the beginning of the line, not the end. The gentleman was moving so slowly and did not greet us or give us a timeline that he would be with us shortly. When he was making my sandwich, he dropped my cheese into the tuna fish container, and still applied the cheese to my sandwich. I had an Italian sub… he did not apologize, or say any words of any kind. If it were not for the fact that we had waited so long and the line had grown larger, I would have asked him to remake it for me but so many people were stressed out, waiting and had children with them. I’m just glad I’m not allergic to tuna or other fish. I just get extremely odd vibes when I’m there, the people are not social in any way and usually share information that they shouldn’t.