Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hollis, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported issues with rude and incompetent service, particularly during morning shifts, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including wrong drinks and food items, contributing to a negative customer experience.
Consistency
There were mixed reviews regarding the consistency of food and drink quality, with some customers noting that items often tasted burnt or were not prepared correctly.
Staff Attitude
While some customers praised friendly staff, others experienced unprofessional behavior, including being ignored or receiving rude responses.
Wait Times
Numerous customers complained about long wait times in both the drive-thru and inside the store, often exacerbated by understaffing.
HM
Heather Meserve
Dec 30, 2025
4.0
Good place to stop when u are on the run and need something in your belly food wise!! Coffee is super hot so be careful! Enjoy!!!
LR
Lou Reed
Dec 11, 2025
4.0
Dou it's were fresh .
JJ
Jessie J
Oct 18, 2025
5.0
Typical Dunkin Donuts. Young staff. Durable service.
JN
John Nevers
Oct 3, 2025
4.0
Dunkin donuts is consistently good
TK
Tracy kastberg
Aug 9, 2025
1.0
If I could post 0 I sure in hell would. I have NEVER experienced such RUDE INCOMPETENT SERVICE IN MY LIFE. THIS IS FOR THE MORNING PEOPLE ONLY!!!! After experiencing several screw ups with doughnut issues and their coffee issues. (They have a hard time with two sugar order its like they dont know what 2 means) i finally aked for black and did it on my own at home). I finally call and asked as nicely as i could if anyone there knew how to read . Again how nicely can you ask that question. I was hung up on. When I called I was a bit irritated because i was serious on my ?. When they answerd I got some young smart ass woman who told me it was what my problem was and what I had said in my prior call. So I told her I asked if anyone there know how to read because they seem to get either the doughnut or coffee wrong . It's like a surprise with both. . Her answer was well thats not a really nice thing to say to start a call and said we don't get any calls on mistakes and if you'd like you can come in and do it yourself. That really pissed me off. Hmmmm it's not my job young lady it's yours to get it right. Also I told her I'd be going to Standish even though it's out of my way and she replied well I guess you should go to Standish then with her little smart-ass reply. Again I got even more irritated and told them to learn how to do their job and NO they don't know how to read. I will admit I kept going back. stupid me lol