Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.
Speed of Service
Many reviews highlighted consistently slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.
Food Quality
Customers frequently mentioned issues with food temperature and quality, including cold and stale items, as well as incorrect orders.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived overcharging for menu items.
Cleanliness Issues
Multiple reviews noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash cans.
MM
Mecenzie
Nov 6, 2025
5.0
I loved all the people. Very, nice and sweet.
LL
Lisa
Nov 6, 2025
2.0
Every time I go through the drive-through, I am told to go sit in the waiting spot. Very poor management and time management. I’ve never had this issue with any other McDonald’s.
TA
Trevor Arsenault
Oct 26, 2025
1.0
Surprise surprise another bad visit at the McDonald’s in gardiner, told to park 15 minutes ago by and tons of vehicles being parked and leaving with their orders before me even tho I ordered (15 minutes ago) I finally had enough and went inside. Just to to find out the cookies I used my code on that I won on the monopoly game were out of stock I said fine I’ll take the Mc flurry because the code says 2 free cookies or mini McFlurry the manager comes out and gives me attitude interrupts me while I’m trying to show and explain my coupon to her because she said I can just get a refund I tried saying I’ll take a mc flurry instead then, instead of letting me finish my sentence to explain that I cannot get a refund because it’s a CODE FROM MONOPOLY GAME that says I can have either or she rudely says no I cannot give you that because of the price difference I finally get to say if you let me finish my sentence you would know that it was a code that lets me pick from either one of those items. She then just tells WHATEVER WHAT FLAVOR, the customer behind me says wow how professional about her rude behavior. She needs to be talked to and maybe even retrained I don’t know how you let those kind of people be managers talk to everyday customers like this do better, if she doesn’t like her job she needs to find a better one rather than taking it out on other people
KP
Krista Paquin
Oct 25, 2025
5.0
Had an unfortunate accident involving a hot coffee...while other employees ran away and didn't offer to help others stopped what they were doing to help...a bag of ice and kind reassuring words...went above and beyond..THANK YOU❤️
SA
Sophia Adams
Oct 20, 2025
4.0
My only complaint about this place is whenever I order a SWEET TEA it isn’t sweet.
What are the regular operating hours for McDonald's at 40 Bridge St, Gardiner, ME?
This McDonald's location is open daily from 5:00 AM to midnight.
What are the delivery hours for this McDonald's?
Delivery is available every day from 5:00 AM to 11:45 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What payment methods are accepted at McDonald's on 40 Bridge St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's provide curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
How can I order from McDonald's for delivery or pickup?
You can order via their website at https://mcdonalds.order.online/business/-5579, or use the McDonald's App available on iOS and Android.
Is there free WiFi available at this McDonald's?
Yes, this location offers free WiFi service for customers.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit nearby Waterfront Park for outdoor activities or take a walk along the Kennebec River Rail Trail South Trailhead, both great for enjoying nature.
Are there convenient locations close to McDonald's for other errands or shopping?
Yes, nearby you will find Rite Aid and Walgreens pharmacies, Cumberland Farms convenience store and gas station, and Emery's Meat and Produce grocery store.
What transit options are close to this McDonald's that can help me get there?
Gardiner Railroad Station is nearby, providing a convenient transportation option for visiting McDonald's at 40 Bridge St.