Subway

Reviews

• 4E

  47th pres canidate- Guy C. Erdmann

  Sep 20, 2025
  5.0
  Great food 😋
• SS

  Sarah S

  Sep 19, 2025
  1.0
  I brought my sons here for lunch on a Tuesday around noon. When we arrived, there was a line, which was totally expected at lunchtime. The four of us were just looking at the menu and specials and discussing what we were going to order. The assistant manager Katy was making food, and a nice young gentleman was working in the back area filling things etc. She heard us talking about food, my ten year old (who is autistic, which comes into play later) is excited to order a meatball sub. She glances in our direction and says, pretty snidely, I’ll be with you soon. I said back- Ok, no problem. The people ahead of us complete their orders, the other guy working comes out to ring them up, and she looks at my 16 year old son… he tells her what type of sub he wants. She very rudely says- so what type of bread? What size? I need to know what you want. So he says sorry, and he tells her the size and bread. Her nasty attitude continues, and he is over polite and apologizing. At this point, I tell him to stop apologizing. Now I’m getting a little annoyed. There is one party behind us of 2 guys, and we were ready to order, so this shouldn’t have been a big deal. So as my 16 yo son is ordering, a gentleman comes in to pick up an order he placed ahead of time. She very nice to him and politely greets him, gives him his food, and tells him to have a nice day. Now we’re starting to feel like she has an issue with us. My oldest son is up next, and she is just as rude to him. So she has now decided it is my youngest son’s turn to order. She overheard him say he wanted a meatball sub earlier, and during her hissy fit making my other sons’ subs, at some point she realizes the meatballs are low. Now she’s coming down on the guy who’s working with her (I’m sorry I didn’t get his name). Apparently he forgot to refill the meatballs. Which to me, would not have been a problem we couldn’t solve AT ALL. We could’ve waited a few minutes, he could’ve changed his order. ANYTHING. Instead, she looks at my ten year old, and he doesn’t realize that’s his cue to order. Again, he is autistic. And he is already uncomfortable with her behavior. So she looks up at him, he doesn’t say anything to her right away, and I tell him to order. Within a matter of him, not replying to her in those five seconds, she started talking smack to my 10-year-old about how she doesn’t have time for him and she has things to do and she can’t just stand there and wait for him to order. Then he starts crying, he won’t order anything, and she is going back-and-forth with me refusing to apologize to him or me or do anything to make him feel comfortable or to want to order food. I literally asked her, while politely still addressing her as ma’am the entire time, what her problem was and why was she treating my son like that. We ended up leaving with only two sandwiches, and I would have bought nothing except the boys were excited for their first Subway experience in Maine… what a fail. And the other employee gave me the owner’s business card because of how inappropriate the entire situation was. I called the owner Angelique, two times, the first time from the store while on site and then the next morning. She did finally call me back, she stated that there is audio in the store, she acknowledged that what I was saying was recorded, she had spoken to the other employee who told her about the meatballs and the situation, and then… SHE TRIED TO GASLIGHT ME into believing that we misinterpreted Katy‘s tone and that it sounded like it was loud in there so maybe she was shouting over the noise. The noise of what?? There were 2 other people in the store at that time… Then my call dropped, and the owner never called me back or apologized or offered any type of reparation for the behavior of her assistant manager. If I could rate this Subway zero stars for their disturbing behavior, I would. The one star is for the guy who gave me the business card because I felt bad for him too. Very bad.
• CF

  Cristhian luiz faria Faria

  Aug 6, 2025
  5.0
  ALL VERY GOOD.
• CW

  Cindy Walker

  Aug 9, 2017
  5.0
  Clean, employees always greet you upon entering. Food is fresh. Gorgeous view of the mountains either from the inside or the small picnic area outside. Very convenient for the area so you don't have to travel as far for something healthy to eat.

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