Wendy's

3.4
863 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
187 High Street, Ellsworth, ME
04605, United States

Hours

Reviews

3.4
863 reviews
5 stars
263
4 stars
190
3 stars
168
2 stars
72
1 star
170

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's filthy conditions, including dirty tables, floors, and bathrooms.

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service from staff.

Food Quality

Many patrons expressed dissatisfaction with the food, citing cold items, incorrect orders, and overall mediocre quality.

Management Concerns

Several reviews indicated a need for better management and training, with complaints about understaffing and lack of oversight.
  • EE
    Erika Ernst
    Dec 30, 2025
    1.0
    This place was cold and nasty I will never go there again period . Com and I want to call the state on them
  • JP
    Jacob Porter
    Dec 8, 2025
    1.0
    I placed a mobile order and got a taco salad. It’s was missing the tortilla chips, the dressing and the sour cream. I would’ve checked the bags but there was stickers sealing them so I figured the staff did the job they are paid for properly. When I called to try to let them know (I called three times) every time it seemed like somebody picked up the phone the line would just beep.
  • BH
    Bryan H
    Dec 8, 2025
    1.0
    Probably the dirtiest Wendy's I've ever eaten at. Trash cans were full, no clean tables, just very disappointing for what you normally get from a Wendy's. When you have two catsup dispensers available a guy would expect at least one to be usable...nope, both empty. The time it took to get food was more appropriate for an actual diner type experience, not fast food. This location needs either a management change or to follow some training plan. No chance I stop here again.
  • PI
    Parlin Trucking INC
    Dec 8, 2025
    2.0
    This place has gone down hill. Remind you it's December heat in the ladies room would of been nice was like sitting in a snowbank to go pee. Told a worker, they really didn't care. At 1 pm they were out of chili hummmm someone didn't plan accordingly. Soda machine not working, ketchup dispenser not pumping. Tables all dirty , not sure when they were all cleaned. Sidewalks all covered in snow and ice, being handicap someone could slip and fall. Updating review. Figure I would try again here. We walked in no one at counter, went to ladies room and yup still cold as a snow bank in there. Came back out. A guy sitting in the lobby said the guy was out back and use the kiosk machine, I told him I don't want to use that. I have a picture attached of a guy leaned on counter in the back asleep. Hollered at him to wake him up. He goes are you with Uber? Said no to him and he walked off. Hummmm......... another guy from drive thou was playing on his phone without a care in the world. This was December 14th at 5:30 pm. Not sure calling the manager will help, probably not.
  • JM
    J “Mack7n” Mack7n
    Dec 3, 2025
    1.0
    We have gone here 3 times now in the past 2 weeks go get Frosties, and all 3 times, their frosty machine was "down". I have a feeling it's not actually "down" they're just cleaning it extremely early so they don't have to closer to closing time, leaving anyone going there within the last hour and half they're open unable to get a frosty. I've never had an issue in the Bangor location, yet 3 times now, unable to get one. I just want my Frosty. :(

Frequently Asked Questions About Wendy's

Is Ellsworth Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Ellsworth?

The drive-thru is open Monday and Tuesday from 6:30 AM to 10:00 PM, and Wednesday through Sunday from 6:30 AM to 11:00 PM.