McDonald's

3.2
1095 reviews
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Business Details

259 High Street, Ellsworth, ME
04605, United States
(207) 610-1651
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
259 High Street, Ellsworth, ME
04605, United States

Hours

Reviews

3.2
1,095 reviews
5 stars
295
4 stars
240
3 stars
222
2 stars
106
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in the drive-thru and for orders, with some stating waits of over 40 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, with complaints about trash and unclean facilities.

Staff Attitude

Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers experiencing rudeness or indifference.

Food Quality

There were numerous complaints about food quality, including cold or overcooked items, and inconsistent preparation.
  • BW
    Brian Willey
    3 days ago
    1.0
    Fries are always cold, takes forever for food to be brought out, absolutely ZERO personality from any form of worker. Overall this restaurant is kind of a joke that I don’t know how they retain business being run by incompetent people.
  • JF
    Josh Fisette
    4 days ago
    1.0
    Ordered a McFlurry something told me not to order from this dump but I did and it had plastic and lots of little hairs in it, truly disgusting I don’t know why people still eat fast food
  • LS
    Lawrence southwick
    Nov 7, 2025
    1.0
    This location is ridiculous. They really said they weren't taking dining room orders because they were"slammed". EVERY SINGLE TIME I GO TO THIS LOCATION THEY NEGLECT THE CUSTOMERS WHO ARE NOT IN DRIVE THRU. THIS IS UNACCEPTABLE. The food is consistently cold. I only stop here because it is the only McDonald's for miles and it never ceases to disappoint
  • ML
    Makenna Lee
    Nov 3, 2025
    1.0
    Idk who was making the big Mac’s at 3:20pm on November 3rd 2025. But they need to learn how to make one. My pattys were stuck together. No cheese. No Big Mac sauce. Two of my buns had NOTHING in between them. I had to rearrange my whole Big Mac. Also it was Cold ❤️
  • CH
    chrissy h
    Oct 22, 2025
    1.0
    We doordash and order food from this location sometimes. We were doordashing today and had an order for 4 items. It took them over 40 minutes to get the order out and they didn't expedite it at all. Moving as slow as possible, acting nonchalant and just overall not doing their jobs. Not to mention, they didn't use gloves when handling our customers' food!! Absolutely disgusting work ethic.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 259 High Street, Ellsworth?

McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's location have a drive-thru?

Yes, the drive-thru is open every day from 5:00 AM until midnight.