Dunkin'

3.8
706 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ellsworth, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15 Kingsland Crossing, Ellsworth, ME
04605, United States

Hours

Reviews

3.8
706 reviews
5 stars
310
4 stars
166
3 stars
92
2 stars
49
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and order inaccuracies.

Staff Attitude

While some employees were praised for their friendliness and positive demeanor, many reviews highlighted a lack of professionalism and motivation among staff.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.

Cleanliness and Atmosphere

The store was noted for being clean, but the overall atmosphere was described as chaotic and uninviting, with some customers feeling unwelcome.

Product Quality

Despite service issues, many customers enjoyed the coffee and donuts, with specific praise for certain menu items.
  • DB
    Danieliah Bookal
    Jan 2, 2026
    1.0
    I have ordered online twice breakfast sandwich and a hot chocolate and yet both times I got coffee what is so hard to put hot chocolate instead of hot coffee!!!!!
  • DX
    Dee X
    Jan 1, 2026
    2.0
    They have longer lines than McDonald's. It is so slow. The one near the Mill Mall is 10's busier yet, ALWAYS faster. They need training on customer service.
  • AL
    Alex Laieski
    Dec 28, 2025
    4.0
    The coffee was good as well as the service.
  • EG
    Elizabeth Garza
    Dec 23, 2025
    1.0
    Workers are rude and disconnected. I waited over 30 minutes inside to get serviced, then told all the types of donuts were out of. Girl did not know how to do a refund, asked around until someone gave me back my money. I will never ever go back again. Horrible service in Ellsworth, Maine store with the drive thru.
  • DC
    d clark
    Oct 8, 2025
    5.0
    The man behind the counter was friendly, quick, and made my drink perfectly!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Ellsworth, ME?

Dunkin' in Ellsworth, ME is open Monday through Friday from 5:00 AM to 9:00 PM, Saturdays from 5:00 AM to 4:00 PM, and Sundays from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery service?

No, this Dunkin' location does not offer delivery service.