Dairy Queen Grill & Chill

3.8
385 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
265 High St, Ellsworth, ME
04605-1715, United States

Hours

Reviews

3.8
385 reviews
5 stars
168
4 stars
90
3 stars
54
2 stars
28
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and understaffed conditions leading to poor service experiences.

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold items, incorrect orders, and overall food quality being inconsistent.

Staff Friendliness

Some reviews highlighted friendly staff interactions, but there were also reports of rude behavior from certain employees.

Cleanliness

The establishment was generally noted for being clean, although some customers mentioned issues with the overall upkeep during busy times.

Ice Cream Popularity

The ice cream offerings, particularly Blizzards and sundaes, received positive feedback, with many customers expressing satisfaction with these items.
  • MU
    Mohammad Arman Ullah
    Oct 12, 2025
    1.0
    worst one. Waiting for an hor to get food. Employees are not working
  • TJ
    Thomas James
    Oct 8, 2025
    5.0
    Great food and service. Felt bad for the hard-working, understaffed employees.
  • BB
    Brittawny
    Oct 6, 2025
    1.0
    Terrible wait time at night, all the time. Loads of cars leave, along with myself. Funny cause as Im writing this, right now (leaving to go to McDonald's, again), there's a girl coming back from hanging out in the parking lot.... 20 people waiting through the drivethru. Ridiculous
  • LL
    Laura
    Oct 6, 2025
    4.0
    Standard Dairy Queen; we had ice cream only. Slowest DQ I've ever been at to get the ice cream.
  • AC
    Amanda Catheron
    Sep 29, 2025
    1.0
    Every single piece of my order was wrong. I placed an online order and stood inside waiting for 20 minutes. Kid who was working on my order was told to go on break so he just walked away in the middle of packing my order. When I asked him what was going on with it he told me he was off the clock. Rude. I normally dont have a problem but this was ridiculous. I probably won't go back unless I'm desperate.

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of menu items does Dairy Queen Grill & Chill at 265 High St, Ellsworth offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

What are the opening hours of Dairy Queen Grill & Chill in Ellsworth?

The location is open daily from 10:00 AM to 10:00 PM, and on October 31, 2025, it closes earlier at 8:00 PM.