Dunkin'

3.6
283 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Eliot, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
151 Harold L Dow Hwy, Eliot, ME
03903, United States

Hours

Reviews

3.6
283 reviews
5 stars
113
4 stars
56
3 stars
44
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks.

Product Availability

Frequent complaints about being out of popular items like donuts, bagels, and specific drinks.

Service Speed

Customers consistently noted slow service, especially during peak hours, with long wait times reported.

Staff Behavior

Mixed reviews on staff friendliness; some customers experienced rude interactions while others praised helpful employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the store and bathrooms, indicating a need for better maintenance.
  • JJ
    John J
    3 days ago
    2.0
    To corporate
  • SG
    Susanne Goodwin
    Nov 4, 2025
    5.0
    I'm not a coffee drinker but I do like their frozen hot chocolate it is really good. My mom likes the frozen coffee. What can I say this country definitely runs on Dunkins
  • MP
    Michael Pettibone
    Aug 30, 2025
    1.0
    I know it's not the employees because they are new every week. No matter what day or time I have stopped in, they are out of most products. Could be donuts, bagels, etc. by 11am, decaf by noon. Hopefully you like more then one type of milk , because almond, oat, etc. are usually an issue. I like it best when they take my order, wait until I get to the window, and then tells me they are sorry but they don't have this or that and then I have to change my order, wait longer, and hold up a line. I never attack the messenger, I've worked in food service. I have been going to Kittery lately. Hate going through the outlets, but they have more items available.
  • KK
    karissa kagiliery
    Aug 27, 2025
    1.0
    Went in before work at 6:30. Was told they did not have what was needed for my drink. This was fine I was ok with making it normal. I was handed my food (a muffin) and told “here’s your muffin” got to work just to find out I was given 3 munchkins instead. Tried to go back in for a refund for what I was not given and told “we can’t give refunds with no manager” I asked for a manager and was told they had no one there. Their only solution was to give me a muffin then. I did not want one then as it would then sit all night before I could eat. How are you going to have people working that can not provide proper customer service. Either have a manager on or allow your stuff to give refunds.
  • TR
    Tina Ryan
    Aug 12, 2025
    3.0
    Not sure what's going on with this Dunkins. 2 years ago it was my favorite, they always got orders right, the staff was pleasant, the store was clean. Now Im lucky if they get my order right, the staff on occasion has been rude about me mentioning my order is wrong, and when I went into the store it was visibly dirty. Management take notice customers are noticing the downward spiral! Updated to even lower because they are always out of everything!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Eliot, ME?

Dunkin' in Eliot, ME is open daily from 4:00 AM to 7:00 PM.

Where is the Dunkin' located in Eliot, ME?

It is located at 151 Harold L Dow Hwy, Eliot, ME 03903, across from the Irving Gas Station on Route 236.