Dunkin' - Closed

3.4
183 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boothbay, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin' - Closed
989 Wiscasset Rd, Boothbay, ME
04537, United States

Hours

Reviews

3.4
183 reviews
5 stars
79
4 stars
22
3 stars
26
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported that the location is understaffed, leading to long wait times and overwhelmed employees.

Service Quality

Many reviews highlighted poor service, including rude staff and mistakes with orders, contributing to a negative customer experience.

Cleanliness

Numerous customers noted that the store was dirty and poorly maintained, with complaints about trash and unclean surfaces.

Mobile Ordering Problems

Several customers experienced issues with mobile orders, including long waits and unfulfilled orders, indicating a lack of effective management.

Positive Employee Recognition

Despite the negative feedback, some customers praised individual employees for their hard work and friendly service, showing that there are dedicated staff members.
  • RD
    Rylee Dunn
    Oct 13, 2025
    1.0
    Don’t order ahead at this location unless you want your money stolen! On October 8th I ordered ahead and when my husband went to pick our $21 order up, they were closed. Since then I’ve done everything possible and gone through every channel possible get my money back with zero response in return. Come to find out they’re closed for at least a month because they only have 1 employee. If you don’t have proper staff, disable your mobile ordering! And if you’re unable in time because of a no call-no show, it should be a priority to refund your customers. We know for a fact multiple customers that day were screwed over. I’m about to file a charge-back with my bank. This is disgusting behavior.
  • FC
    Friends of Mike Conners
    Oct 4, 2025
    1.0
    Very poor, system frozen, the poor server is frazzled. Home office support non existent.
  • PL
    Peter Lynch
    Sep 26, 2025
    3.0
    Typical Dunkin. Good coffee, the rest I can take or leave depending on how hungry I am . No seats, take out only.
  • RD
    Robert Driver-Bishop
    Sep 17, 2025
    1.0
    I was cfo of national chain for years. This is worst franchise I've ever seen. Sloppy store. Staff don't care and are sarcastic. Do yourself a favor and stay away. Seriously. I usually only write positive reviews but feel the need to protect humanity from places like this.
  • JO
    JUAN ANTONIO MARTINEZ ORTIZ
    Aug 26, 2025
    5.0
    Solo fue a comprar un sándwiches de SUBWAY, la persona que me atendió fue muy amable y rápida con el servicio.

Frequently Asked Questions About Dunkin' - Closed

What are the operating hours of Dunkin' in Boothbay, ME?

Dunkin' in Boothbay is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery or curbside pickup services?

This Dunkin' location does not offer delivery or curbside pickup services; it is a store-based location with no delivery.