Tropical Smoothie Cafe

3.9
263 reviews
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Business Details

426 Alfred Street, Biddeford, ME
04005, United States
(207) 494-8183
https://locations.tropicalsmoothiecafe.com/me/biddeford/426-alfred-street
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
426 Alfred Street, Biddeford, ME
04005, United States

Hours

Reviews

3.9
263 reviews
5 stars
135
4 stars
54
3 stars
24
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor customer service experiences.

Food Quality

While many customers enjoyed the smoothies and food, there were complaints about incorrect orders and inconsistent quality.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, particularly praising individual employees for their service.

Cleanliness

The restaurant was generally noted for being clean, contributing positively to the dining experience.

Operational Challenges

Several customers mentioned operational issues, such as the drive-thru being backed up and the lobby being closed, impacting their overall experience.
  • OR
    O Rob
    1 day ago
    1.0
    My $5 kid smoothies and $10 adult smoothies had no flavor. They don’t have any Splenda so they just made them with zero sweetener and “added water” because they were “too thick” so I pretty much spent $30 on flavorless ice.
  • LL
    LEEJOY LABRECQUE
    Sep 22, 2025
    4.0
    Smoothies need more blending. This is the 2nd time I get dates in my Smoothie and after drinking, they are still whole at the bottom of my cup. Other than this fixable issue, service is good, restaurant is clean and people are pleasant!
  • EC
    Elyda Collinson
    Sep 7, 2025
    1.0
    Use frozen fruit for topping nasty wouldn’t give refund say of said had to come back when manger was in the next day lol terrible policy came in said no at 3 WHAT we arnt even in town bro I said hell no and he paid so fyi! They can they choose not to and to make ur life hard because their business sucks. this is bad business but I fear they know
  • MT
    Melanie Taylor
    Sep 4, 2025
    5.0
    This is a GREAT lil spot for a healthy fix. I have been really enjoying the Detox Island drink and the Chicken Thai wrap. My body appreciates this place. So thanks for providing healthy food and delicious smoothies. Its a must stop. Skip Taco Bell, Burger King and all that trash for something your body will thank you for. 😊
  • TF
    Time Few
    Jul 25, 2025
    1.0
    Terrible customer service. Employees act like they don’t want to be employed. I got the Acai Bowl and it came with no utensils, I guess they expect me to eat the bowl with my hands, Pathetic. I also ordered a chicken quesadilla and it came with no side sauce like it normally does. They were undoubtedly lazy today, some higher-up needs to confront these inconsiderate employees.
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Dine-in hours are 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.